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Client Relationship Manager Customer Success Mgr./ CSM Technical Support Account Manager

Strategic Customer Success Manager for Law Firms

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: Relativity ODA LLC
Full Time position
Listed on 2026-03-04
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, Customer Success Mgr./ CSM, Technical Support, Account Manager
Salary/Wage Range or Industry Benchmark: 67000 - 101000 USD Yearly USD 67000.00 101000.00 YEAR
Job Description & How to Apply Below
A leading software company in Illinois is looking for a Customer Success Manager to enhance customer relationships and ensure product adoption. The role involves developing trusted relationships with Law Firm accounts, consulting on ROI, and collaborating with internal teams to execute success plans. Candidates should have 3+ years in customer-facing roles within the software industry. This position offers competitive compensation including potential bonuses, with salary expected between $67,000 and $101,000.
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