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Customer Service Manager: Lead Team, Elevate

Job in Decatur, Macon County, Illinois, 62523, USA
Listing for: PestCo
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Job Description & How to Apply Below
Position: Customer Service Manager: Lead Team, Elevate Experience
A leading pest control company is seeking a Customer Service Manager in Illinois to lead their customer support team. This role involves managing daily operations, ensuring customer satisfaction, and driving improvements in service quality. The ideal candidate will have over 3 years of experience in a call center environment, excellent communication skills, and familiarity with CRM systems. The position offers a competitive salary package and comprehensive benefits tailored for team success.
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