Relationship Banker II ( MT Zion Branch

Overview

Thank you for your interest in a career ions seeks performance-driven individuals who want to build a career with opportunities for growth. If you are focused on results, dedicated to quality, integrity, and drive to succeed, Regions may be your employer of choice.

Regions is committed to safeguarding private and personally identifiable information submitted for job opportunities. The information you submit will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience and will not be used for marketing or shared outside Regions unless required by law. Information will be stored in accordance with regulatory requirements and Regions Retention Schedule for a minimum of three years.

You may review, modify, or update your information by visiting and logging into the careers section of the system.

At Regions the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs and meet those needs by proactively offering appropriate products, services, and guidance to help them achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility.

Regions’ mission is to make life better for customers and communities. The successful candidate should be driven and competitive, and motivated to work as part of a team to achieve common goals. Strong communication skills and the ability to identify customer needs are essential.

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions (mobile, online, ATM) designed to make banking easier
• Provides a consistent, optimal customer experience, which may include greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to internal experts when complex financial goals and needs are recognized
• Follows bank processes and procedures and adheres to applicable laws and regulations; manages and reports operational risks as part of the branch team

This position tracks hours over 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required; please refer to the information provided.

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer frequently, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods
• Ability to lift up to twenty (20) pounds

• Bachelors degree
• Life Insurance License
• One (1) year of cash-handling banking and/or customer service experience

• Adherence to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship-building skills
• Strong communication and customer focus

Full time

Pay ranges are job specific and provided as a point-of-market reference for compensation decisions. Factors that impact pay include experience, skills, knowledge, contribution, job location, and performance. Pay will vary among associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for the location and level of the position.

Job Range Target:

Minimum: $41,508.18 USD

Median: $49,644.00 USD

Incentive Plans: This role is eligible to participate in a commission incentive plan. Incentives may be earned based on performance against defined metrics and goals.

Regions offers a benefits package that is flexible and comprehensive. The following is a summary of benefits offered for informational purposes and is not a complete plan description.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental, and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Benefits and plans may be changed or terminated at any time. For more details, please refer to Regions benefits information on the career site.

Decatur, Illinois

Equal…