Shift supervisor, Retail

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At CVS Health, we’re building a world of health around every consumer by surrounding our dedicated colleagues with passion for transforming health care. With a local presence, digital channels, and more than 300,000 purpose‑driven colleagues, we care for people anytime, anywhere.

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty through excellent customer service. When the manager or Operations Supervisor is absent, the Shift Supervisor leads the staff, ensures smooth store operations, and completes all opening and closing procedures.

• Work effectively with store management and store crews.
• Supervise the store’s crew through assigning, directing, and following up of all activities.
• Effectively communicate information to and from store management and crews.
• Assist customers with questions, problems, and complaints; promote the CVS customer service culture (greet, offer help, and thank).
• Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Price merchandise, stock shelves, and execute the displays, signage, and inventory of weekly, promotional, and seasonal merchandise.
• Execute the display and maintenance of off‑shelf merchandise.
• Reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts, overtime as needed, and respond to urgent store issues.

• Experience as a retail supervisor.

High School Diploma or Equivalent preferred but not required.

40

Full time

The typical pay range for this role is $16.50 – $24.00 per hour. The actual base salary will depend on experience, education, geography, and other relevant factors.

• Affordable medical plan options, a 401(k) plan with company matching, and an employee stock purchase plan.
• No‑cost wellness programs, including screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs—paid time off, flexible schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.

Our people fuel our future. We are committed to fostering a workplace where every colleague feels valued and belongs.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.

We anticipate the application window for this opening will close on: 03/19/2026.

Mid‑Senior level

Full‑time