Utility Management Services Director

Blue Cypress is seeking a Utility Management Services (UMS) Director to oversee our company’s utility management consulting services group. This position will work closely with our existing UMS staff in Atlanta, Seattle, and Cincinnati, seeking to expand work with current clients, win work with new clients, expand our services, and facilitate career development of staff. As an integral part of our business development and technical team, the UMS Director will oversee UMS staff, client projects, develop and maintain client relationships, and oversee business development activities.

The ideal candidate has a minimum of 20 years of increasing responsibility and experience primarily as a utility management and/or engineering consultant at an A&E firm; public sector experience is also valued. This job posting is for Atlanta, but we would consider a candidate in the Seattle area as well. The successful candidate will have a strong professional network within either the Atlanta or Seattle metro area and a technical focus on water, wastewater, and/or stormwater systems.

This candidate must have a successful track record of leadership, developing and maintaining client relationships, managing complex projects, delivering projects on time and on budget, leading business development activities, and managing a team. They should thrive in a fast-paced environment and exemplify Blue Cypress’s values:
Collaboration, Strategic Development, and Improvement-Oriented Growth.

• Provide specialized management consulting services in areas that may include: strategic planning, infrastructure management/asset management, operational optimization/lean processes, regulatory support, maintenance management, capital planning/forecasting, system planning, technology selection/on-boarding, data management/analytics/visualization, etc. More detailed related duties may include:
• Plan, design, and implement operations and maintenance optimization and capital planning and renewal strategies for water, wastewater, and/or stormwater for utilities.
• Design and oversee analyses on large infrastructure datasets, such as GIS, computerized maintenance management system (CMMS), customer information systems, condition assessment/inspection databases, capacity assessment/hydraulic modeling, etc.
• Perform services on-site as necessary to support client engagement
• Ensure project managers in the department successfully deliver projects on time and on budget by staying informed on projects, monitoring progress, and providing support to mitigate risk.
• Perform quality control and quality assurance reviews of deliverables in accordance with Blue Cypress policy, including project management reviews
• Maintain and grow client relationships and assess client needs with the goal of delivering tailored, cost effective, solutions. Oversee business development activities such as client engagement, proposal writing, and presentations
• Be accountable for UMS-related operations metrics such as bookings and revenue goals, utilization, workload management and resource allocation, accuracy of timesheets and expense reports, and other metrics as assigned
• Work in a fast-paced environment with oversight from the Owner. Take direction from and proactively communicate to multiple internal stakeholders including the COO and Marketing & Business Development Manager
• Lead internal strategic business planning for the UMS group and lead/direct internal strategic initiatives
• Develop business development strategies in collaboration with the Marketing & Business Development Manager and the Regional Directors
• Mentor early-, mid-, and senior-career staff including
• Giving timely, constructive feedback
• Being responsible for professional development planning
• Embody, maintain and promote Blue Cypress culture
• Implement and promote Blue Cypress policies, processes, and procedures.
• Oversee UMS internal operations
• Periodic travel required
• Perform other related duties as necessary or assigned

• Bachelors degree in Civil Engineering, Environmental Engineering, or a related technical discipline
• Minimum of 20 years of experience primarily as an engineering…