IT Systems Architect; Communication Technologies

Purpose Of Classification

The purpose of this classification is to supervise the day‑to‑day operations and staff involved in the development, maintenance and analysis of assigned computer systems, networks, operating systems, databases and applications, a customer relations team, and/or a project management team.

Salary Range: $80,433 – $129,497

The position requires oversight of multiple IT and customer‑relations functions within a centralized Information Technology organization, ensuring alignment with county technology needs and compliance with established standards.

Supervises, directs, evaluates assigned staff; develops and oversees employee work schedules; compiles and reviews timesheets; addresses employee concerns and problems; counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as liaison between employees and management; and trains staff in operations, policies, and procedures.

Organizes, prioritizes, and assigns work; schedules activities to meet objectives; ensures subordinates have the necessary resources; monitors status of work in progress; inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and provides progress and activity reports to management.

Supervises operations and activities involved in the design, development, maintenance, implementation or analysis of assigned computer systems, communications networks, databases, voice and data networks and applications; supervises the design, development, upgrading and implementation of new systems; and supervises and participates in the review, analysis and modification of existing systems and programs as necessary.

Coordinates projects, communications, information, and personnel to meet county technology needs; resolves technology problems; provides for system enhancements; ensures all work activities comply with established standards, requirements, policies and procedures; and collaborates with peers, customers, administrators, vendors, outside agencies and the public in the development and implementation of project plans, specifications, goals, objectives, strategies and timelines.

Monitors and evaluates assigned technology functions, systems, and activities; identifies technology needs, effectiveness, and operational efficiency; and makes recommendations regarding the development and implementation of programs, policies, systems, technologies, strategies and procedures.

Provides guidance, direction and information regarding assigned technology projects and functions; receives and responds to inquiries; resolves issues and conflicts; and provides detailed and technical information concerning system and technology standards.

Assists in the development and preparation of the annual budget for assigned technology functions and projects; makes budget recommendations; and monitors expenditures to ensure compliance with approved budget.

Maintains an awareness of new applications, technologies, technical methods, trends, and advances in the profession; reviews professional publications, technical manuals and websites to increase knowledge of network operations; and attends conferences, workshops and training sessions as appropriate.

Bachelor’s Degree in Computer Science, Information Systems, information technology, or related field required; five years of progressively responsible experience in a centralized Information Technology organization, including lead experience, or an equivalent combination of education, training and experience that provides the requisite knowledge, skills and abilities for this job.

Specific License or Certification

Required:

Must possess and maintain a valid Georgia driver’s license.

At DeKalb County Government, we enable career success by providing opportunities to thrive! Our culture is rooted in principles of collaboration, teamwork, and achievement. We foster a diversified and inclusive workforce, embracing core values based on character, competitive spirit, relationships, and giving back to the communities where we live and work. This foundation is how we help turn jobs into careers.