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Registry Patient Access Representative

Job in Decatur, DeKalb County, Georgia, 30089, USA
Listing for: Emory Healthcare/Emory University
Full Time position
Listed on 2026-02-01
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Billing and Coding
Job Description & How to Apply Below

Overview

Be inspired. Be valued. Belong.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives
  • Ongoing mentorship, development, leadership programs
  • And more
Description RESPONSIBILITIES
  • Obtains demographic and insurance information for preregistration/registration on all patients.
  • Communicates hospital’s financial policies to all patients.
  • Identifies patients who require early financial counseling intervention.
  • Collects on self‑pay accounts, co‑pay and deductibles.
  • Maintains thorough understanding of insurance, registration, scheduling, referrals, authorizations, and account follow‑up.
  • Familiar with Advance Beneficiary Notice, precertification, ICD-9 coding, Medical Terminology.
  • Responsible for obtaining pre‑certification and/or managed care referrals for inpatient and outpatient encounters.
  • Maintains knowledge and is familiar with Health Quest, Global Patient Registration (GPR), IDX Scheduling, Millennium, chosen Hospital Estimation Tool, and other systems utilized by Patient Access.
MINIMUM QUALIFICATIONS
  • High school diploma or equivalent.
  • Must have at least 2 years healthcare related or customer service experience. Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) preferred.
  • CHAA (Certified Patient Access Associate) CPAR (Certified Patient Account Representative) and/or CFC (Certified Financial Counselor) preferred.
  • Associate’s, Bachelor’s or Master’s degree may be accepted in lieu of certification requirements or experience. Typing skills with a minimum of 35 wpm and good communication skills.

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers . Please note that one week’s advance notice is preferred.

Connect With Us!

Connect with us for general consideration!

Division:
Emory Decatur Hospital

Campus

Location:

Decatur, GA, 30033 (US‑GA‑Decatur)

Department: DEC‑Patient Access

Job Type: PRN / Registry

Job Number: 158861

Job Category:
Revenue Cycle & Managed Care

Schedule:

Other (Standard

Hours:

4 Hours; Hourly Minimum: USD $0.00/Hr.; Hourly Midpoint: USD $0.00/Hr.)

Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

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