Crisis CSU - Case Manager - Sun-Thurs

Overview

Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.

Crisis Stabilization Unit (CSU) Case Manager — FT | Sun – Thurs 7:00 AM–3:45 PM

As a CSU Case Manager, you will be a critical support for adults in psychiatric or substance use crisis. Your work will be grounded in compassion, collaboration, and action. On your shift, you ll:

• Conduct community needs assessments to guide individualized support
• Provide recovery-oriented and trauma-informed care
• Create, update, and track progress on Individual Treatment Plans (ITPs)
• Coordinate discharge planning, including housing, shelter, or inpatient referrals
• Facilitate skills-building groups and document participation
• Support across PES and CSU units as needed
• Collaborate in daily treatment team meetings to ensure continuity of care
• Partner with families, transportation, and community providers to ensure seamless transitions
• Accurately document progress and reauthorization needs in the EMR system
• Assist individuals with WRAP plans, SNAP benefits, and post-discharge resources

• Bachelor’s degree in a human services field (e.g. Psychology, Social Work, Human Services)
• Strong organizational skills and documentation abilities
• Comfort working in high-intensity settings with diverse populations
• Strong communication and teamwork mindset
• Able to pass & maintain certification in CPR, CPI (Crisis Prevention), First Aid & Defensive Driving
• Tech-savvy enough to handle electronic documentation
• Able to take vital signs and complete a clean 3-year MVR for use of agency vehicles
• Preferred:
  One (1) year of experience in mental health or substance use support

• Crisis Intervention setting — fast-paced, emotionally rewarding
• Full-time schedule:
  Sunday–Thursday, 7:00 AM–3:45 PM
• May require holidays, weekends, or extended hours as client needs arise
• CPI, CPR, First Aid training and regular continuing education required
• Direct interaction with individuals and their families in both clinical and discharge settings

Claratel Behavioral Health offers more than just a job — we offer a mission, a movement, and a team of professionals who believe that mental health care should be accessible, personal, and healing. We re CARF-accredited and deeply committed to diversity, equity, and client-centered excellence.

Ready to help individuals move from crisis to clarity? Bring your compassion and coordination skills to Claratel’s CSU team and start transforming lives — starting with your own. Apply now and help us light the way forward.

Pre-employment drug screening and successful completion of a criminal history background check is required.

Claratel Behavioral Health participates in E-Verify (Company )

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp.