Administrative Assistant-ADAP​/HICP

Administrative Assistant-ADAP/HICP

Positive Impact Health Centers (PIHC) – a community leader in HIV prevention, care, and treatment services located in Metro Atlanta.

Job Type: Full-time. Salary Range: $38,000 – $57,600 annually.

As the Administrative Assistant (ADAP/HICP), you will support a multidisciplinary team delivering efficient, effective, and compassionate care to adults living with HIV. Your duties include managing emails, answering phones and voicemails, scheduling patients for enrollment or recertification appointments, notifying patients about DPH policy updates, reviewing and sorting spreadsheets from Pride Life, and collaborating with Clinic, Social Services, Pharmacy, Front Desk, and Billing teams.

• Highly organized, detail-oriented with excellent communication skills.
• Ability to provide excellent care to indigent and culturally diverse populations.
• At least one year of professional experience in a healthcare setting, preferably serving low‑income and uninsured/underinsured individuals.
• Ability to work independently and without close supervision when needed.

• Associate’s degree or higher from an accredited university, preferably in healthcare, social work, or related social service field.
• Experience working with patients and staff from diverse backgrounds.
• Proficiency with multiple documentation systems, including Electronic Health Records (EHR).

• 1 Health Wellness day per quarter.
• Parental leave.
• Free parking at our locations and bus line accessibility.
• Competitive salary and benefits.
• Automatic 3 % Safe Harbor and 2 % profit sharing (retirement program).
• 100 % benefits election for employees and 50 % for spouse/dependent.
• Credit union membership.

Positive Impact Health Centers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.