Permits Supervisor

Permits Supervisor – DeKalb County Government

Salary Range
: $48,381 – $77,894

• Supervises, directs, and evaluates assigned staff; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves and processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; and acts as a liaison between employees.
• Organizes, prioritizes, and assigns work: prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex and problem situations and provide technical expertise; and provides progress updates.
• Performs customer service functions for complex and escalated issues by telephone, email and in person; provides information and assistance related to division services, activities, procedures, fees, applications and forms [HJP1] ; responds to questions and complaints; researches problems; and resolves problems and other issues.
• Processes permit applications for all work requiring inspections or permits and Certificates of Occupancy; reviews applications for accuracy and completeness; verifies proper County business licensure, state licensure, home builders licensure, zoning designations, etc.; accepts construction plans and plan documents associated with permit processing; and enters information into database.
• Issues over-the-counter permits for residential repairs, residential alterations, and mechanical electrical and plumbing permits; processes applications for the approval of new construction, additions, signs, special administrative permits, Watershed reviews and inspections, Fire Marshal reviews and inspections; and verifies state/local licenses when applicable.
• Ensures permit documentation is complete and receives monies for payment of permit fees; calculates permit fees, records transactions, issues receipts, and forwards revenues as appropriate; prepares and updates daily administrative report of base fees; reports daily count of permits issued and payments collected; and submits reports to Finance department.
• Processes contractor registrations; issues and renews registrations for a variety of contractors including electrical and low voltage, plumbing, sprinkler, suppression and HVAC; and verifies state and business licenses.

• Associate degree in Business Administration, Public Administration, Construction Management or a related field required; two years of progressively responsible experience in processing building permits or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must possess and maintain a valid Georgia driver’s license and ICC certification as a Permit Technician.

• Seniority level:
  Mid-Senior level
• Employment type:
  
  Full-time
• Job function:
  Other
• Industries:
  Government Administration