Supply Chain Operations Manager

Overview

The Supply Chain Operations Manager supports the execution and coordination of end-to-end supply chain activities across Sourcing, Planning, Procurement, Logistics, and Manufacturing. This role is responsible for managing daily operational processes, ensuring on-time production and delivery, and maintaining visibility to performance through WIP, attainment, and supply tracking. Working closely with cross-functional partners and vendors, the Manager ensures program management, alignment on priorities, identifies risks, and supports timely escalations to keep production and shipments on track to support supply demand match.

This role supports leading governance and process improvements within the SCO team including managing key organizational production, revenue, and category reporting, and developing process improvements that strengthening operational discipline and consistency across our supply chain organization. In addition, the Manager, Supply Chain Operations will provide valuable program management by supporting lead key corporate initiatives and Supply Chain programs that enhance efficiency, agility, and overall service to the business including Direct Ship, Multi-Stage POs, and other sourcing/supply chain projects.

Inspired by Hard Work

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—we serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

• Support the execution and coordination of end-to-end supply chain operations across Sourcing, Planning, Procurement, Logistics, and Manufacturing
• Manage daily operational processes to ensure on-time production, shipment, and delivery performance
• Supply Chain liaison to the business support S&OE supply/demand match efforts
• Manager key supply chain reporting including WIP, production attainment, and supply tracking reports, revenue, and Power BI, KPI dashboards
• Collaborate with cross-functional partner to ensure SCO is delivering on key priorities, identify risks, mitigating impact to customer orders, fill rates, and OTIF metrics.
• Monitor and communicate critical delivery issues of production to the front end of the business.
• Track performance metrics and developing reporting and analysis for leadership and business partners
• Develop and support process improvements and program management direction that drive efficiency, consistency, and operational discipline across the Product Supply org and cross-functional partners and profitability for the company.
• Support the execution of key corporate initiatives and supply chain programs to enhance agility and performance
• Contribute to documentation, SOPs, and governance tools that support standardization and best practices

• Bachelor’s degree in business, Operations, Supply Chain Management, or related field, or equivalent years of experience in lieu of degree.

• Minimum of 5 years of supply chain management experience; with apparel manufacturing experience preferred
• Able to represent Carhartt professionally in interactions with outside domestic and international companies
• Proficient with Outlook, Excel, Word, SAP, Supply Chain Planning tools, PowerPoint, Power BI

• Office environment
• International and domestic travel required (approximately 25%)
• Some lifting required (up to 20 lbs.)
• This position has a Hybrid location:
  Associate will work on-site regularly as needed for work activities.
• Carhartt is a tobacco free workplace.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.