UX​/UI Tools Developer Analyst

Software Product Management Associate #1049915 Job Description

• The UX/UI Tools Developer Analyst is part of the Customer Retention & Uptime Team. Our Mission is to drive innovation in service experiences by deeply understanding customer and dealer needs, optimizing processes, and designing seamless interactions that deliver expectations and foster long-term loyalty through collaborative excellence that provides value to Ford, customers and our dealers.
• The UX/UI Tools Developer Analyst will support our operational excellence by developing and implementing our digital tools strategy

• Application Solutions
• Data Collection
• Problem Solving
• API

• Microsoft Excel
• Microsoft Share Point
• Artificial Intelligence & Expert Systems
• Jira
• Project Planning

• Associate Exp.: 2+years as Product/Delivery Mgr

• Bachelor's Degree

• Build dynamic tool integration tied to Operating Model
• Create tools/dashboards to support Senior Leadership / Functional Team’s needs, using Smartsheet tool
• Maintain an accurate record of the project/initiatives/experiences and analytics supporting data integrity, efficiencies and other metrics within the Center of Excellence team
• Work closely with key PMO teams to ensure dashboard / action plan / objective alignment strategy
• Support dynamic tool bowler integrations
• Know and be able to explain the strategic priorities for specific Bus and/or regions and/or functional teams
• Ability to communicate the various product/experience roadmaps & dashboards & KPIs
• Ability to resolve problems by finding the underlying issues and collaborating on solutions.

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (Fast Tek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you’ll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at