WorkForce Technical Program & Project Management Specialist

Work Force Technical Program & Project Management Specialist

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In this Project / Product Manager role, you will own how solutions are delivered while helping shape what is delivered. You will lead end-to-end delivery of Work Force Software (WFS) while contributing to product vision, roadmaps, and backlog management for workforce management modernization initiatives. The role requires strong organizational skills, attention to detail, and the ability to translate complex technical information into concise updates for both technical and executive audiences.

• Own end-to-end delivery planning for workforce management modernization initiatives, including risk, issue, and change management.
• Develop and maintain detailed project plans defining scope, timelines, dependencies, and ownership.
• Coordinate delivery across multiple teams and systems, ensuring seamless integration between Work Force Software (WFS), HRIS, and Payroll platforms.
• Produce executive-level reporting (e.g., Gantt charts), including parallel run schedules and system cutover plans.
• Manage system upgrade and configuration changes in accordance with established change control processes.

• Partner with Product Management leadership and Business Owners to understand business needs and validate solution approaches.
• Contribute to product vision, strategy, and functional and non-functional roadmaps for the Timekeeping Modernization portfolio.
• Own and prioritize the product backlog across integrated systems (WFS, HRIS, Payroll).
• Ensure epics and sagas are decomposed into clear, concise, testable user stories and tasks.

• Drive project and program governance, acting as a bridge between technical teams and business stakeholders.
• Lead Level 3 (L3) project status meetings and prepare materials for Level 2 (L2) and Level 1 (L1) governance forums.
• Track and assign actions, decisions, and follow-ups across cross-project and program dependencies.
• Coordinate vendor management activities, third-party integrations, data migration efforts, and system integration milestones.

• Champion Agile delivery practices and lead daily stand-ups and sprint ceremonies.
• Own Agile artifacts related to sprint planning, release management, and delivery communications.
• Participate in strategic roadmap discussions, stakeholder alignment sessions, and requirements prioritization workshops.
• Drive continuous improvement in delivery processes and team collaboration.

• Strong knowledge of the Software Development Lifecycle (SDLC)
• Workforce management systems experience
• Program and Project Management expertise
• Jira proficiency
  
  Project planning, documentation, and delivery management
• Budget, timeline, and financial reporting
• Strong analytical and problem-solving skills
• Ability to work effectively across cross-functional teams

• Not specified

• Specialist Level:
  • Minimum 6 years of IT experience
  • At least 3 years of Program or Project Management experience
  • Expert-level Project Management capabilities

• Bachelor's degree required