Technical Program Manager – Timekeeping Modernization

Technical Program Manager – Timekeeping Modernization

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Job Description: The Timekeeping Modernization Product Group delivers and supports critical systems for managing time, absence, and workforce management functions essential for paying hourly employees. Our objective is to modernize these systems, improve long-term sustainability by reducing technology complexity, introducing industry-standard capabilities, and simplifying business processes. In this hybrid Project/Product Manager role, you will own the "how" while shaping the "what"—driving end-to-end delivery of Work Force Software (WFS) while contributing to the product vision that will modernize how we manage our hourly workforce.

You'll leverage advanced skills in Jira, SharePoint, MS Teams, and Microsoft 365 to own delivery planning while contributing to product vision, roadmaps, and backlog management. The position requires strong attention to detail and the ability to synthesize complex information into concise updates for technical and executive audiences.

Key Responsibilities:

• Project Management:
  Own end-to-end delivery planning, including risk, issue, and change management for modernized workforce management solutions—specifically Work Force Software configuration. Develop detailed project plans outlining what work needs to be done, when, and by whom.
• Coordinate delivery timing across multiple project teams, ensuring seamless data flow between WFS, HRIS, and Payroll systems.
• Provide executive-level timeline reports (e.g., Gantt charts), including parallel run schedules and system cutover plans.
• Follow change control management protocols for system upgrades and configuration shifts.
• Product Management:
  Collaborate with Product Management leadership and Business Owners to understand needs, validate solutions, and translate strategic ideas into measurable specifications and requirement documentation. Contribute to product vision, strategy, and functional/non-functional roadmaps for the Timekeeping Modernization portfolio.
• Own and prioritize the product backlog, ensuring success of integrated products across WFS, HRIS, and Payroll systems.
• Validate that sagas and epics are broken into clear, concise, complete, and testable user stories or tasks.
• Communication & Governance:
  Drive Program and Project Governance, bridging technical developers and business-side Timekeeping Modernization and Payroll leads.
• Lead L3 project status meetings and prepare support documents for L2 and L1 governance meetings, capturing notes, follow-ups, and next steps. Assign actions and decisions on cross-project/program dependencies, particularly regarding vendor management, third-party software integration, data migration, and system integration milestones.
• Agile Leadership & Continuous Improvement:
  Champion Agile methodologies and lead daily stand-ups. Own Agile ceremony artifacts for sprint prioritization, release management, and communications. Participate in strategic roadmap discussions, stakeholder alignment sessions, and requirements prioritization.

Skills Required:

• Software Development Lifecycle, Workforce Management, Problem Solving, Technical Analysis, Cross‑functional collaboration, Program Analysis, Project Management, Jira, Budgets/Timing, Financial Reporting.

Experience

Required:

• 6 years in IT; 3 years in Program Management; expertise in project management.

Education Required:

• Bachelor's Degree.

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier.

We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.