IT Operations Support Specialist

Job Summary

The IT Business Operations Analyst (Agency), will play a key role in helping to organize, support, & monitor business operations of the Industrial Systems IT Leadership Team. This position offers the successful candidate an opportunity to be at the heart of running a large-scale enterprise technology team. You will be involved with a wide variety of activities that contribute to the successful operations and performance of the team.

• Support operations of IS IT business activities
• Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
• Support meetings for the Industrial System IT Leadership teams
• Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy and roadmap etc
• Develop, publish & distribute communications to improve knowledge sharing & awareness across the enterprise of IS IT strategies, roadmaps, activities and accomplishments
• Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
• Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
• Participate in planning quarterly leadership offsites
• Help monitor activities and metrics on key IS IT initiatives
• Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
• Monitor and support objectives, milestone targets & KPI's and engage team members when issues and blockers arise

• Jira
• Microsoft Excel
• Microsoft Power Point
• Communications
• Software Communications - Other
• Microsoft Outlook
• Microsoft Word
• Ad Hoc Reporting
• Budgeting
• Budgets/Timing
• Business Analytics
• Data Analysis
• Data/Analytics dashboards

• Specialist
  • Knowledge and experience in IT Business Operations
• Experience in coordinating, organizing and hosting key meetings and events
• Inclusive style with the ability to collaborate and build meaningful relationships at all levels and functions of the organization
• Experience in developing internal communications to support an IT leadership team
• Demonstrated ability to support an IT leadership team in daily operations and to achieve their organizational objectives
• Be able to work cross-functionally, in a matrixed environment and have experience in a large multi-national company
• Most importantly, the successful candidate will exhibit the ***+ behaviors and work diligently and ethically each day to help achieve success of the ***+ plan

• Support operations of IS IT business activities
• Support stakeholders as needed to develop monthly updates and metrics, and consolidate into the required monthly report out artifacts per corporate standards
• Support meetings for the Industrial System IT Leadership teams
• Participate in development of executive updates and presentations for operational updates, organizational accomplishments to objectives, strategy and roadmap etc
• Develop, publish & distribute communications to improve knowledge sharing & awareness across the enterprise of IS IT strategies, roadmaps, activities and accomplishments
• Assist IS IT team members in monitoring business performance metrics to ensure IS IT targets are on track to be achieved by year end
• Assist IS IT leadership to ensure we are monitoring the big picture of activities and deliverables with the team focused on the right activities at the right time
• Participate in planning quarterly leadership offsites
• Help monitor activities and metrics on key IS IT initiatives
• Support scheduling and preparations for bi-weekly IS IT strategic topics reviews
• Monitor and support objectives, milestone targets & KPI's and engage team members when issues and blockers arise

ssociate Degree

ssociate Degree

• Hybrid Position 4 days a week onsite
• The Work Environment and Culture The Industrial System IT leadership team strive to create experiences that:
  • Clarify strategic intent and vision of the Industrial System IT organization aligned to the ***+ plan
  • Inspire team members to own the desired outcomes essential to the ***+ plan
  • Build an inclusive environment that embodies freedom of thought and innovation
  • Value trust, seek and provide candid feedback to continuously develop each other
  • Support each other because we success or fail as a team
  • Raise the bar of excellence in everything we do
  • And most of all, have fun together