Logistics Analyst

Position Summary:

The Logistics Analyst is responsible for data distribution and utilization of continuous improvement tools to aid in supporting our customers supply chain solutions in current and future operations. A Penske Logistics Analyst will work collectively as a liaison between Operations and other Penske support groups. This position will provide technical support, documenting and creating process flows, compile and deliver customer reports/metrics and error management resolution.

Monday thru Friday 8:00am - 4:30pm. Some shift flexibility may be required at times to meet customer demand.

• Responsible for providing technical support and prioritization related to system solutions.
• Responds to user inquiries, isolates problems, and supports implementation
• Support in carrier compliance and performance scorecard.
• Ensure that system changes are accurate with limited impact
• Responsible for leveraging quantitative and qualitative data to inform decision making, identify trends, and drive strategic outcomes.
• Follow tasks/projects through to completion following project management principles
• Responsible for leading and coordinating response efforts related to crisis management
• Handles reoccurring tasks which may include generating daily reports, pulling relevant data from transportation/business intelligence systems and formatting data for easy interpretation to drive efficiencies and network on-time performance
• Meet customer deadlines and provide required metrics/reports through data extraction
• Participate in process improvement teams by using Lean tools for continuous improvement
• Be able to resolve situations quickly, communicate status of problem, and work with the appropriate internal subject matter expert to resolve problems and support implementations.
• Interacts with the network by phone, email or in person on an as needed basis
• Applies established business rules for daily error management.
• Other projects and tasks assigned by supervisor