Behavioral Health Technician - Dearborn

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared Neuro Star TMS and Spravato therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Transform Lives:
Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Dearborn, Michigan!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We’re seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts scheduled during our hours of operation, 7am-7pm.

• Meaningful Impact:
  Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation:
  Pay range starting at $20/hour, with final compensation determined based on education and experience.
• Comprehensive Benefits:
  Robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development:
  Specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment:
  Supportive and dedicated team committed to exceptional patient care.
• Location:
  
  Primarily based in the Dearborn center.

• Provide comprehensive patient care:
  Administer TMS and esketamine treatments following clinical guidelines, monitor patient responses, record psychiatric rating scales, and address patient discomfort.
• Ensure patient well-being and accurate record-keeping:
  Deliver empathetic care, maintain accurate EHR, manage scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency:
  Understand and assist with insurance and billing processes as needed.

• Minimum Qualifications:
  
  High School Diploma or an Associate’s Degree, and/or an equivalent clinical certification, with significant relevant work experience in patient care or fast-paced in-person patient care or customer service roles.
• Preferred Qualifications:
  
  Bachelor’s Degree in a Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Technical & Clinical
  
  Skills:
  
  Proficiency in Microsoft Office Suite and Electronic Health Record systems (Advanced
  
  MD preferred). Strong communication skills (verbal and written). Knowledge of appropriate patient/provider boundaries. Knowledge of insurance payers and medical necessity guidelines is a plus.
• Physical & Other Requirements:
  Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation to travel between centers is required.

• Proactive Collaborator:
  You take ownership, are flexible, find solutions, and communicate confidently with physicians and other clinic staff.
• Patient-Centered Professional:
  You prioritize patients, have strong integrity and work ethic, and offer professional feedback.
• Detail-Oriented:
  You are meticulous, organized, and consistently accurate, even with high workloads.
• Reliable Transportation:
  Travel between centers requires reliable personal transportation.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and you can be part of making a positive difference in the lives of patients by joining our team!

To understand our WHY: this role may involve viewing videos and patient stories about how we transform lives. Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment…