Mobile Clinic Manager

Job Title: Manager, Mobile Clinic

Job Status: Full‑time

Job Summary: Under limited supervision, the Manager of the Mobile Clinic is responsible for managing the daily clinical operations of the Mobile Clinic. They evaluate the program’s overall effectiveness to ensure consistency with the agency’s purpose, approach, policies, and procedures. They provide healthcare and clinical services, including screening, testing, vaccine administration, and other health services to patients. They use specialized knowledge in nursing and health administration, as well as skills obtained through experience, specialized training, or certification to coordinate and/or perform a full range of duties in support of the assigned functional unit.

• Supervise, coach, mentor, evaluate, plan, assign, monitor, and manage the work of others in the Mobile Clinic and oversee daily clinic operations.
• Schedule employees to ensure adequate staff coverage; may perform functions of a direct report in their absence or as needed.
• Orient and train mobile clinic staff for efficiency, compassionate care, and overall high work quality.
• Ensure staff performance meets expectations and standards.
• Support the implementation of clinical and health care services in the Mobile Clinic.
• Work with other clinical and non‑clinical staff on care coordination to assure all needs are met and appropriate referrals are made.
• Document and maintain findings and medical information in a systematic, accurate, and succinct format in compliance with program and HIPAA regulations.
• Utilize quality improvement initiatives to assist teams in improving patient outcomes and achieving health goals over time.
• Oversee patient scheduling, registration, financial counseling, medical records, billing and collection, data entry, processing, and cash posting.
• Ensure program goals are met in accordance with funding requirements.
• Ensure clinic resources are used efficiently.
• Monitor and evaluate daily workflow and implement continuous improvement processes.
• Advocate on behalf of clients when providing necessary referrals and contacts with other departments, agencies, or companies.
• Work with senior management to develop, implement, and monitor effective programs.
• Monitor the health needs of the agency’s target populations and adapt operations as necessary.
• Ensure smooth operations and communication between intake, billing, referrals, ACCESS, and clinic operations.
• Complete all necessary reports in a timely fashion as required by funding sources and review reporting done by direct reports.
• Generate daily, weekly, and monthly reports regarding clinic performance.
• Monitor budget and participate in grant proposal submissions.
• Interpret, apply, and recommend changes to policies and procedures of the assigned functional unit as needed.
• Attend and participate in all meetings related to the assigned functional unit and/or projects; may include community‑based meetings and maintaining community relationships.
• Research and locate available help outlets based on identified needs of the client, which may include both in‑house and external referrals.
• Participate in all aspects of healthcare for the mobile clinic and schedule follow‑up appointments.
• Ensure that licensing and credentialing standards are met and maintained.
• Develop policies and procedures in conjunction with staff and providers based on federal, state, and county guidelines.
• Participate in audits and assessments.
• Follow funding requirements and CARF standards applicable to services provided by the mobile clinic.
• Participate in relevant networking and quality improvement meetings.
• Operate standard office equipment and use required software applications.
• Perform other duties and responsibilities as assigned.

• Knowledge of intermediate to advanced concepts, principles, and practices of clinic management.
• Knowledge of community resources including social services agencies and crisis intervention providers.
• Knowledge of healthcare training on various public health topics.
• Knowledge of processes, rules, and regulations of various services and funding agencies surrounding eligibility and…