Technical Program Manager, Quality and Release

Job title:

EMS Lead Instructor

Functions as Lead Instructor for identified courses and cohorts and coordinates programs as assigned. Instructs in all levels of EMS education: courses in the National EMS Education Standards framework, refresher education, and standardized specialty courses.

Supervisor
:
Program Manager

Salary
: $105,000 a year

• Develops and revises course content and curriculum as assigned including: objectives, lesson plans, syllabi, evaluation process, and educational tools and ensures that materials meet the National EMS Education Standards.
• Ensures that curricula is current according to national standards and current evidence informed practice
• Designs curriculum across a variety of platforms: traditional face-to-face format; hybrid delivery; online courses; and webinar.
• Develops course materials and posts on course learning platform in identified time frame as appropriate.
• Coordinates Program courses as assigned. Includes the planning, implementation, and evaluation process per Program procedures.
• Presents an appropriate amount of lecture content for each course as mutually established with the Program Manager.
• Provides supervision of skill labs and serves as a lab instructor as needed.
• Maintains accurate records and files of courses, students, and programs.
• Evaluates student progress periodically and provides feedback and counseling on a regular basis. Documents problems as they arise.
• Ensures that students are effectively evaluated in all three domains (cognitive, psychomotor, and affective) and feedback is provided to students on a frequent basis.
• Participates in the item development, revision, and analysis process to meet accreditation standards.
• Reviews all student evaluation forms and student patient care reports and provides students with appropriate feedback.
• Maintains contact with clinical affiliation sites and preceptors with each class in conjunction with the Clinical Coordinator as appropriate.
• Supervises students in the clinical areas as scheduled in conjunction with the Clinical Coordinator as appropriate.
• Provides limited amount of tutoring as requested.
• Teaches in other education programs as requested.
• Maintains examination security through monitoring all exams and securing evaluation tools under lock and key (or electronic equivalent).
• Remains current with:
  State and local EMS requirements; accreditation requirements; and policies, and procedures.
• Maintains Instructor status for standardized courses as mutually agreed upon.

• Other duties as assigned.

• Establishes and maintains positive working relationships within the organization based on experience and feedback obtained during the year.
• Utilizes tact and appropriate problem‑solving process when dealing with issues identified.
• Relays concerns and initiates problem solving in a timely manner.
• Interacts positively with staff members, agency personnel, and students.
• Serves as an ambassador for all programs.
• Uses discretion and maintains confidentiality regarding patient and agency personnel information.

• Executes job duties to achieve optimal productivity and efficiency.
• Demonstrates an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency; implements resource management strategies.
• Participates in the maintenance of Program equipment and supplies.

• Responds and adapts to changing expectations and reprioritizes as necessary to expedite Program needs.
• Assumes responsibility for effectively addressing issues and solving problems.
• Demonstrates good judgment in handling situations not covered by written or verbal instructions.
• Cooperates with intradepartmental problem identification and solutions.

• Ability to develop and deliver educational presentations applying principles of adult learning.
• Ability to develop products across a variety of platforms: traditional delivery, use of learning management systems, and webinars.
• Ability to communicate clearly and concisely, both verbally and in writing.
• Ability to work with other employees, supervisors and external parties.
• Ability to maintain confidentiality of privileged information gained as result of job functions.
• Ability to work independently and under pressure.
• Ability to establish and maintain long‑term customer relationships, building trust and respect by consistently meeting and exceeding expectations.

• Associate degree required
• Bachelor’s degree preferred
• AHA BLS Instructor*
• AHA ACLS Instructor*
• PHTLS or ITLS Instructor *
• Instructor of either PALS or PEPP or EPC *
• Completion of an approved Instructor course*, specifics as required by local governing authority
• * required within one year of hire and must remain current.

• Minimum 3 years progressive experience in a field/clinical setting as Paramedic or emergency nurse
• Documented teaching experience
• Experience in supervision of instructional staff preferred.
• EMS…