Mail Room Clerk

Overview

Title: Mail Room Clerk

Department: Mail Room

Reports to: Office Operations Manager

Location: Dearborn, MI

Job Classification: On-Site

FLSA Status: Non-Exempt

Job Band: Business Support

Mailroom clerk supports the daily operations of the corporate office by supporting operational objectives with various business units whether onsite or remote and providing general administrative support related to the mailroom, shipping, receiving and budgets.

At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—weWe serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.

• Expert on the operation, maintenance and perform routine quality control inspections of mail and shipping equipment (computers, machines, hand scanner)
• Responsible for overseeing, sorting and resolving all shipping related issues from pick up to distribution of incoming and outgoing mail or packages by partnering with carriers (UPS, DHL, Fed Ex, USPS) and vendors
• Oversee and ship internationally by preparing information needed to create shipping labels and customs and tariff documents
• Control and direct the movement of packages from preparation to delivery by packaging shipments onsite and plan and execute mass or freight shipments
• Serve as SME for mail handling or complex shipments to ensure adherence to all legal rules domestically and internationally and/or company guidelines regarding outgoing and incoming shipments and partner with logistic team members (customs and freight) at other Carhartt facilities to ship to or from the corporate office
• Operation of pallet jack, forklift and other material handling equipment when applicable
• Reevaluate efficiencies and best practices to continually find cost savings
• Responsible for material and good PO reconciliation (SAP system)
• Assist with budget forecasting, monitoring shipping budget and collecting data for budget while informing leadership of large expenses or special/unique shipping requests
• Record management of all shipping-related documents (pick-up slips, BOL’s, reports and all other documents) and receipts purchased with company-issued credit card and upload for monthly expense report
• Inventory and maintain stock of office and shipping supplies in mailroom and copy centers and handle ordering office and shipping supplies with vendors
• Support and cross train with OOCs, meetings/events, safety (become first aid & CPR certified), maintenance and custodial teams

• High school diploma or GED required

• Must be customer service focused.
• Excellent written and verbal communication and interpersonal skills.
• Excellent organizational and coordinating abilities.
• Ability to work both as part of a team, and an individual contributor.
• Strong Ability to multitask and shift priorities based on the needs of the business.
• Ability to work in a deadline driven environment.
• Detail oriented.
• Self-starter, and a creative problem solver.
• Working knowledge of computer use, and Microsoft Office software.

• Typical office environment; cubicle/office setting. Periods of time sitting, standing, walking, typing on a computer is required.
• Must be able to lift up to 30lbs frequently and 50lbs occasionally
• Must be able to push or pull mail carts on uneven surfaces
• This position has an On-Site location:
  Associate will work on-site for all work-related activities
• Carhartt is a tobacco free workplace.