Facilities Operations Senior Manager

Overview

Do you want to join a team that's changing the world? Do you have a strong background as a Facilities Operations Senior Manager? Then we're looking for you! Check out the job description and apply now! Put your skills to meaningful use, gain unique experience, and work with world-class team members with diverse backgrounds and expertise who share the same vision.

Join the PECNA team today!

The Senior Facilities Operations Manager leads and develops a 50+ member Facilities Operations and Facilities Services Team, ensuring operational excellence, safety, and service quality across all facilities systems. The position oversees daily operations, including staffing, scheduling, budgeting, and adherence to best practices and regulatory requirements. It manages inventory, collaborates with cross-functional teams, and partners with HR and EHS to support compliance, training, and talent development.

Additionally, the role drives continuous improvement, performance metrics, and strategic alignment with engineering, maintenance, and project initiatives.

• Builds, leads, and develops the Facilities Operations Team (50+ personnel), including Facilities Services, Utility/Systems Operations, Shift Supervisors, CUB Command Center Lead Operators, and Operations Technicians.
• Oversees day-to-day operational activities, ensuring reliable facility performance and service excellence.
• Champions best practices, company policies, and operational standards to drive a culture of accountability and excellence.
• Sets strategic priorities for Facilities Services, managing work requests and tenant improvement projects.
• Supports Operations Shift Supervisors in staffing, scheduling, and cost management while mitigating operational risks.

• Provides strategic direction and alignment between Operations, Maintenance, Engineering, Construction, and Design Teams.
• Oversees the development, implementation, and adherence to procedures, work instructions, and best business practices.
• Drives operational excellence through continuous improvement initiatives, identifying efficiency opportunities across teams.

• Guides the professional growth of all direct reports through coaching, mentoring, and structured performance reviews.
• Promotes a high-performance team culture focused on collaboration, problem-solving, and skill development.
• Ensures consistent communication of goals, expectations, and performance standards across all levels of the Facilities Operations Team.

• Partners with Facilities Engineering, Maintenance, Construction, and Design to align operational requirements with project planning.
• Collaborates with EHS, HR, and Procurement teams to ensure effective resource management and compliance with corporate policies.
• Participates in cross-departmental initiatives, meetings, and leadership forums to ensure unified organizational direction.

• Ensures compliance with all safety, quality, environmental, and financial regulations.
• Partners with Environmental Health and Safety (EHS) to uphold safety policies, conduct audits, and support training and orientation programs.
• Manages the Facilities Operations budget, ensuring financial accountability and resource optimization.
• Develops and maintains key performance metrics (safety, quality, cost, delivery, people) to monitor and report operational performance.
• Maintains accurate inventory and procurement records, collaborating with vendors to sustain adequate material levels and reporting monthly inventory trends to management.

• To ensure health and safety in the workplace and for employee protection, wearing PPE is a possibility and includes equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, and a full hazmat suit that includes a respirator. A respirator fit test will be required based on functional area.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Education

• Required:
  
  Bachelor’s degree in Engineering or related field, or equivalent combination of education and relevant experience
• Preferred:
  Master’s degree in Engineering, Public Administration or related field

Essential Qualifications

• 10+ years of experience in Facilities operations/site services
• Minimum of 5+ years of demonstrated experience as a manager
• Ability to build, lead, and develop teams.
• Strong team leader with excellent organizational and verbal communication skills.
• Proficient with Microsoft Office Suite software including Access, Excel, Word, and PowerPoint, and familiarity with visualization tools such as Power BI.
• Ability and proficiency in collecting, analyzing, and presenting data.
• Ability to create KPI Dashboards and Charts.
• Experience with ERP systems, preferably SAP.
• Familiarity with Lean principles and Six Sigma process improvement methodologies.
• Ability to review systems and…