Retail Sales Associate Daytona | S Nova Rd

Retail Sales Associate – Daytona Beach

Arch Telecom – We’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. Since 1993, we’ve delivered superior service and quality wireless products featuring the latest technology. Do you think you have what it takes to be an Mobile Associate (MA) and bring the brand to life?

• Help customers resume their shopping journey, whether online, through Customer Care, or in-store.
• Explore individual needs and provide hands‑on demonstrations of the latest technology in-store.
• Side‑by‑side selling to find personalized solutions beyond the bare‑bones device and service plan, including accessories and IoT devices.
• Guide customers through their purchasing experience with thoughtful questions and informative answers.
• Approach service and sales needs with patience, honesty, and empathy.
• Become proficient in using digital tools to enhance interactions and onboarding.
• Complete training on in‑store experience, new skills and processes, and knowledge of systems and reference resources.
• Build relationships with and partner across channels to own the customer experience, resolve issues, identify small‑business leads, and maintain strong peer relationships.

• A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with customers.
• Competitive drive and confidence to succeed in a fast‑paced sales environment.
• Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
• Effective at balancing customer experience and performance goals.
• At least 6 months of customer service and/or sales experience; retail environment preferred.

• Employee Stock Ownership Program (ESOP)
• Competitive hourly pay
• Uncapped commission earnings
• Automatic raises when reaching attainable milestones
• Opportunities for career advancement
• Culture of care & excellence
• Health benefits for full‑time employees
• Monthly sales incentive programs, contests, rewards, and more.

• At least 18 years of age
• High‑school degree or GED
• Ability to stand for long periods of time
• Ability to lift objects weighing up to 25 lbs.
• Reliable transportation
• Full‑time (40 hours) or part‑time (20+ hours) availability

• Internship

• Full‑time

• Sales and Business Development
• Retail (Industry)

Diversity & Inclusion is a foundational principle of Arch Telecom. We embrace the diversity that makes our employees unique and welcome everyone to our team. YOU BE YOU!

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