District Manager, Management

District Manager – Tasty Chick'n (Franchisee of Kentucky Fried Chicken and Taco Bell)

The District Manager is responsible for providing overall leadership and direct supervision for a network of approximately 6-8 restaurants. This role ensures that the Brand's Vision, Mission, and Guiding Values are effectively delivered while supporting each Restaurant General Manager in meeting or exceeding the Annual Operating Plan established for their respective locations. The District Manager accomplishes these objectives by exemplifying the company's Guiding Values and actively selecting, training, and developing managerial employees to drive key results in People, Customer, Sales, and Profit.

• Exemplify our guiding Values while developing high-performing Restaurant General Managers through effective selection, training, retention, and recognition of A+ talent using tools and processes.
• Identify and cultivate a pipeline of talent through effective succession planning tools and best practices.
• Consistently execute the Performance Management process to ensure employees are set up for success and held accountable for their performance.
• Collaborate with the People Services Team to ensure all restaurants maintain legal compliance and proactively address employee relations needs in the market.
• Partner with the People Excellence department to achieve at least one certified training unit in their area.

• Establish and implement plans for regular visits to restaurants, prioritizing details and conducting effective coaching visits. Provide recognition and engage with staff during various operational periods, including opening, lunch, dinner, late night, and weekends.
• Foster a customer-focused culture by serving as a role model in resolving significant customer issues and training managers to meet or exceed customer service standards.
• Coach and drive excellence within the team, holding them accountable for adhering to core operational procedures through the use of the OSM and Company systems.
• Ensure compliance with food safety standards in each unit through direct observation and follow-up on food safety audit results. Ensure management teams are properly trained via Serv Safe or state-approved equivalents.
• Ensure that restaurant-level plans and marketing initiatives are effectively implemented. Assist General Managers in executing local store marketing plans to drive year-over-year sales growth.

• Continuously analyze sales, labor, inventory, and controllable, coaching RGMs to take specific corrective actions to meet or exceed margin and sales growth targets.
• Conduct regular business reviews and contact meetings with RGMs to enhance their capability in identifying and implementing tactics to close performance gaps.
  
  Ensure that each restaurant complies with Federal, State, and Local requirements.
• Share best practices and demonstrated successes with the team and across the company to promote continuous improvement.

• College degree or equivalent relevant work experience;
  Serv Safe Certification is required to ensure a strong understanding of food safety practices and compliance.

• A minimum of six years of experience in restaurant operations is essential, with at least three years of multi‑unit store management experience preferred. Candidates should demonstrate a proven track record of effectively managing multiple locations, driving operational excellence, and achieving sales targets. An equivalent combination of education and experience that demonstrates relevant skills and knowledge will also be considered.
• Proficiency in Microsoft Office Suite is required.

• Proficient knowledge of Microsoft Office software applications, including Word, Excel, and PowerPoint, is required. Familiarity with restaurant management software and systems (e.g., point‑of‑sale systems, inventory management software) is a plus, as it enhances the ability to analyze data and drive operational improvements.

• Strong verbal and written communication skills are necessary to effectively interact with team members, upper management, and external…