Ops Human Services Analyst
Listed on 2026-02-04
-
Healthcare
Mental Health, Healthcare Administration, Community Health
Overview
Select how often (in days) to receive an alert:
The State Personnel System is an E-Verify employer. For more information click on ourE-Verify Website .
Requisition No:869190
Agency:
Department of Health
Working Title:
OPS HUMAN SERVICES ANALYST -
Serves clerical support role for HIV/AIDS programs. Enters data in CAREWare, HMS, MS Word and Excel for enrolled/eligible Ryan White clients and other HIV/AIDS clients. Completes orders for clients medical and dental appointments. Ensures client’s lab results are entered into CAREWare. Secures meeting rooms for staff meetings, trainings and webinars. Sends meeting notices to appropriate staff and attendees. Facilitates webinar and video conferencing, attends HIV/AIDS and case management staff meetings.
Prepares agendas and handouts, maintains and prepares meeting minutes, submits reports for approval and dissemination to staff. Continuously checks, forwards, prints and/or sends faxes to ensure timeliness of task completion. Assists clients with programmatic paperwork and provides internal and external referrals. Maintains Hayes Fax System for programmatic staff:
Maintains staff log, provides passwords, creates staff profiles, trains staff, and provides technical support to staff as needed.
Receives, maintains and distributes food vouchers and bus passes to case managers and/or clients. Provides monthly audited report to supervisor. Scans Ryan White client documents into required systems (HMS/CAREWare) as assigned.
Assists fiscal staff in preparing purchase orders for HIV/AIDS programs. Regularly maintains inventory.
Attends and participates in general staff meetings, staff development, such as team/staff meetings and in-service/continuing education.
Attends computer skills training classes as needed.
Performs related duties as necessary including public health services during disaster.
Maintains timely submission of EARs and timesheets.
Performs other duties as assigned.
Required Knowledge, Skills, and Abilities- Knowledge of general office procedures and practices
- Skilled at verbal communication, telephone etiquette, and use of DOH-Volusia telephones
- Ability to provide guidance and assistance to clients, coworkers, and community partners
- Experience working with HIV/AIDS clients
- Ability to maintain confidential information meeting all HIPAA protovols
- Must be willing to physically come in the office to perform the duties & responsibilities of the positions?
- Preferred -
- Experience working with HIV/AIDS clients and/or Ryan White
Mission:
To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.
Vision:
To be the Healthiest State in the Nation.
Values:
Innovation:
We search for creative solutions and manage resources wisely.
Collaboration:
We use teamwork to achieve common goals & solve problems.
Accountability:
We perform with integrity & respect.
Responsiveness:
We achieve our mission by serving our customers & engaging our partners.
Excellence:
We promote quality outcomes through learning & continuous performance improvement.
1845 Holsonback Drive, Daytona Beach 32117
The Benefits of Working for the State of FloridaWorking for the State of Florida is more than a paycheck. As an OPS employee, the benefits below are available:
- State of Florida 401(a) FICA Alternative Plan (mandatory)
- Participation in state group insurance (upon meeting eligibility requirements. Consult with People First and/or the serving HR office)
- Workers’ Compensation (mandatory, if needed)
- Reemployment Assistance (Unemployment Compensation) (mandatory, if needed)
Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.
This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration.
Note:
You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.
Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://(Use the "Apply for this Job" box below)..gov
If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.
The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the…
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).