Programs Coordinator

About Embry-Riddle Aeronautical University

With vibrant campuses in Daytona Beach, FL, and Prescott, AZ-along with a Worldwide network spanning roughly 120 global locations, Embry-Riddle proudly stands as the world's largest aviation and aerospace university. Now celebrating our 100th year, we continue to lead innovation in STEM education, serving more than 30,000 students worldwide. Our cutting‑edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space prepare the next generation of leaders shaping the future of flight and beyond.

The Programs Coordinator is tasked with the oversight and project management of registrar‑related responsibilities associated with specialized academic programs offered at the ERAU‑Daytona Beach campus, such as study abroad and exchange, GAETZ, Continuing Education, Summer Program, and Embry‑Riddle Language Institute. The Project Coordinator is required to have a broad understanding and in-depth knowledge of all aspects of student registration and record‑keeping business practices as well as admission, financial aid, and student accounts procedures in order to facilitate excellent service to students and campus partners.

In support of student readmission processes, the Programs Coordinator is expected to leverage knowledge of academic policies to support students as they apply for readmission, prepare readmission packages for Senate Committee of Academic Standards & Admissions consideration, assist Senate Committee members during their deliberations, document and draft the Committee's decisions, communicate decisions to students, and update the student record. To this end, it is essential that the Programs Coordinator work collaboratively and cooperatively with other University departments and administrators to build productive relationships across the campus to ensure enrollment and retention efforts are consistent with office and University goals.

Finally, the Programs Coordinator is responsible for the hiring, training and supervision of two student assistants.

• Responsible for the functional organization and independent project management of all study abroad, exchange program, GAETZ, Continuing Education, Summer Program, Project GO, and Embry‑Riddle Language Institute communications and process documentation/improvements each semester. Duties include establishing an operational calendar for all programs, communicating with campus partners regarding timelines and processes, designing and promulgating student and internal communications, ensuring grade collection and student standing updates, answering questions and advising students of procedures and policies, regularly auditing student records for compliance purposes, mitigating deficiencies with corrective action plans and drafting business processes and policies that lead to successful program management practices.
  
  In coordination with records specialists, processes course add, drop and withdrawals.
• Manage the readmission process for students who have been academically or judiciously suspended from the University. Counsel and communicate with each student regarding the readmission process and advise them of all deadlines and required documentation. Prepare and present student record documentation for review by the Senate Committee of Academic Standards & Admissions. Must have an in-depth understanding of academic rules and regulations pertaining to suspended students to assist the committee in their deliberations.
  
  Prepare the minutes of the committee's recommendations to present them to the VP for Academic Affairs. Prepare the letters for the VP's signature. Maintain all data and business processes related to the readmission process in Campus Solutions. Monitor readmission contingencies placed on readmitted students by the committee.
• Oversee and supervise all student assistants, as well as manage the cross‑training and rotation program. Includes interviewing and hiring all student employees, assigning tasks and directing work, approving timecards, performance evaluations, corrective action and terminations,…