Workforce Career Advisor

Job Summary

Full performance level in Workforce under the general supervision of Workforce Supervisor, Workforce Manager, Social Program Coordinator or higher level administrator, requiring thorough knowledge of career training and Workforce Development practices, provides essential functions of locating employers for public assistance recipients' placement, counsel individuals preparatory to job placement, interview applicants to determine eligibility for public assistance incentivized and subsidized programs. Requiring knowledge of program eligibility assessment, and appropriateness, career training and/or Workforce Development practices to provide information to program participants, regional employers and/or career seekers desiring to participate in federally mandated employment services through Montgomery County Development Services.

Perform material and substantial duties of classification more than 50% of the time.

Provides intensive case management services to the customers of the Ohio Works Incentive Program (i.e., OWIP) in Montgomery County: meets & works with employers & representatives of community resources organizations; manages a case load of 50-100 customers (e.g., conducts work sites and/or employer visits, job retention activities & training [e.g., classroom, computer based or on-the-job training [i.e., OJT]); provides customers with job coaching, life coaching, budgeting assistance, telephone & face to face contact;

generates reports & customer status updates to division & agency management. Determines eligibility & suitability of adults and dislocated workers for Ohio Works First (i.e., OWF) & Workforce Innovation Opportunity Act (i.e., WIOA) programs available within Montgomery County whose goals sync with intended program outcomes (i.e., obtaining occupational skills, obtaining &/or retaining employment & increasing earnings): assesses the eligibility & suitability of potential program participants (e.g., gathers the information necessary through candidate interview & documentation [e.g., social security card, military discharge document, bank statements, pay stubs, copy of authorization to receive cash public assistance], enters candidate information gathered, into the state case management system & department spreadsheet, makes determination of candidate's potential to enter into programs(s) based on eligibility [e.g., eligibility to work within the United States, age requirements, employment status, income preliminary assessment in staff review, processes final determination [e.g., notifies candidate of acceptance or non-acceptance into program(s) via phone &/or written correspondence, updates case management system & department spreadsheet accordingly].

Establishes & oversees career development plan: meets with participant to outline specific steps to be taken towards established outcome (e.g., taking career & occupational skill assessments, constructing resume & discussing interview preparation & meeting techniques, making referrals to the Job Center services & various other community service agencies to assist with a participant's potential program barriers [e.g., child care, low income, transportation, assistance for disabilities]);

provides ongoing coaching to assist with obtaining & retaining career goals (e.g., maintains & documents monthly, quarterly & annual contacts with participant, arranges follow up meetings initiated either by staff member or participant to discuss program progress, new developments in job opportunities &/or barriers). Participates in the department recruitment & marketing initiatives: networks on an on-going basis with region employers with whom program participants may be connected (e.g., discusses past failures & successes with program participants, current employment needs, suggestions for communication &/or processes);

participates in job fairs, maintains knowledge of current regional & national employment trends & their impact on regional operations through press releases, State communications, industry-specific periodicals &/or reports & staff meetings.

Determines eligibility for Ohio Works First (i.e., OWF) programs: gathers potential or approved program participant in order to determine eligibility for cash assistance (e.g., members of household, income) through interview process; enters information into state system to determine whether or not requirements are met & what types of assistance is available; adds information to employment case information (i.e., enters data into case management system).

Maintains knowledge of Workforce Development & related services: attends unit meetings, continuous training opportunities (e.g., state conferences) & participates on multi-disciplinary teams.

Utilizing federal and state program guidelines (e.g., WIOA) determines program participant eligibility and appropriateness; solicits, receives & processes employer requests for federal employment funding; communicates with employers to evaluate…