Service Tech Ii

Responsibilities:

• Manages day-to-day allocation of labor to ensure jobs are taken care of in a timely, complete, and profitable manner.
• Troubleshoot and solve HVAC, hydronic, piping and control problems.
• Follows up with customers for quality assurance purposes and ensures customers are 100% satisfied.
• Acts as the senior technical support for other Service Techs. Can answer most technical questions and help with almost any issue.
• Attends, if needed, all job site and office meetings related to assigned projects. Is well prepared to handle issues that may come up. Fills out all forms, revisions, requests for tools/equipment/material that are required for each project.
• Dependable and able to work in emergency situations when called.
• All other duties as assigned.

• 10 years commercial experience in plumbing, HVAC, and refrigeration.
• HVAC and brazing license.
• EPA or Universal License.
• Type 2 or Universal Refrigerant License.
• HVAC, Hydronic and/or plumbing licenses are a plus.

• Ability to read blueprints.
• Knowledge of general plumbing, HVAC and refrigeration repair and installation.
• Working knowledge of all hand and power tools.
• Able to use all specialty tools including Recovery Machine, Multi Meter, Combustion Analysis.
• Able to install equipment.
• Very strong technical background.
• Works within precise limits or standards of accuracy and productivity.
• Exceptional communication skills.
• Ability to manage, lead, motivate and discipline.
• Excellent organizational skills.

• High School or GED Equivalent.

• Eyesight correctable to 20/50.
• Able to work long hours on feet.
• Able to lift and climb ladders and scaffolds.
• Able to perform shift work.
• Must be able to lift objects weighing up to 60 lbs.
• Must be able to work outdoors in various weather conditions.
• Must not be afraid of heights.

• Valid Driver’s License.
• Must provide their own basic hand tools.

Equal Opportunity Employer
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