Residential Sales Consultant

Residential Sales Consultant

Reports To: Sales Manager or General Manager

Status: Full-time, Regular position

Category: Sales

Location: Stevenson Service Experts (Dayton), 799 Space Dr, Beavercreek, OH 45434

The Residential Sales Consultant is an outside sales position responsible for developing and closing residential sales and services opportunities through customer education and presentations, using traditional lead‑generation techniques as well as internal lead pipelines.

• Present comfort options of residential HVAC and water heater products and services to new and established customers.
• Bolster the customer experience through a consultative sales approach focused on customer retention and satisfaction.
• Create relationships with prospective customers and referrals as well as initiating calls to generate sales.
• Work collaboratively with technical team members onsite to promote and ensure a 100% customer satisfaction experience.
• Remain up to date on the latest industry trends, service methods, systems and technology available within the market and the business.

Our Residential Sales Consultant (RSC) are highly ambitious, results‑oriented, and self‑motivated individuals. Skilled in providing innovative, customer‑related recommendations, developing effective proposals, handling negotiating and closing sales. To accomplish this, a successful RSC must possess:

• At least a high school degree or GED. A bachelor’s degree or related professional sales certifications preferred.
• Prior sales experience, with a preference for experience with direct selling to consumers.
• Strong selling and business‑development skills.
• A demonstrated ability to effectively communicate concepts to a variety of audiences.
• Demonstrated commitment to the delivery of high‑quality, customer‑focused service.
• Excellent interpersonal skills with a demonstrated ability to understand customer concerns and translate that into business solutions the business can offer.
• Valid driver’s license with acceptable driving record.
• Ability to consistently demonstrate a positive attendance record.
• Available to work flexible hours and on‑call shifts as needed.
• Ability to meet physical demands – climb ladders and/or attic stairs, maneuver in attics, basements, and crawl spaces to access HVAC units, assess customer requirements and take measurements.

• Top pay for top performers, including incentive and bonus opportunities.
• Average sales professionals earn $90,000–$120,000 annually (top performers will earn more).
• Generous PTO: 24 paid days off within your first year, 29 paid days after your second year.
• Career‑growth opportunities across the U.S.
• Company‑sponsored Medical, Dental, and Vision insurance.
• Company‑provided smartphone, tablet, uniform plan, and tool replacement program.
• Internal Training Academy.
• Best‑in‑class 401(k) retirement savings plan with company match.
• Company‑paid life insurance with options for employee and family.
• Short‑term and long‑term disability insurance.
• Supplemental benefit programs: legal advice, pet insurance, health advocacy.

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide training, support, and an opportunity for unlimited professional growth. Join us and become an expert!