Quality Assurance Analyst – Customer Experience; Utilities
Job in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-03-10
Listing for:
AES Corporation
Full Time
position Listed on 2026-03-10
Job specializations:
-
Quality Assurance - QA/QC
Quality Control / Manager, Quality Technician/ Inspector, QA Specialist / Manager
Job Description & How to Apply Below
An energy company based in Ohio is seeking a Quality Assurance Analyst to support service excellence and regulatory compliance. You will evaluate customer interactions across various channels to ensure operational consistency and provide actionable feedback. The ideal candidate has at least 2 years of experience in related fields, excels in communication, and is proficient with Microsoft Office and quality monitoring tools.
This position plays an integral role in enhancing the overall customer experience.
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