Communications and Community Relations Specialist

Benefits

• Health insurance
• Paid time off
• Vision insurance

Position Title: Communications and Community Relations Specialist

Department: Human Resources

Reports To: Chief People and Culture Officer

Status: Full-Time

Job Level: 5

The Communications & Engagement Specialist will support internal and external communication initiatives, manage social media presence, and create engaging content that strengthens Carex’s brand and community impact. This role is hands-on and ideal for a creative communicator who can write, design, and execute campaigns across multiple platforms.

Internal Communications

• Draft and distribute employee newsletters, announcements, and internal campaigns.
• Create PowerPoint presentations and branded materials for leadership and community engagement.

Social Media Management

• Manage Carex’s social media accounts (Linked In, Facebook, Instagram, X).
• Develop and schedule engaging posts that promote Carex initiatives and events.
• Monitor analytics and trends to optimize engagement.

Content Creation & Public Relations

• Write press releases, blog posts, and community updates.
• Assist with media outreach and maintain press lists.
• Ensure consistent brand messaging across Carex Behavioral Health, Care Xync, and Carex Foundation.

Community Engagement Support

• Prepare materials for events, sponsor ships, and partnerships.
• Collaborate with leadership on presentations and outreach strategies.

Measurement & Reporting

• Track engagement metrics for social media and newsletters.
• Provide monthly reports on communication effectiveness.

• Bachelor’s degree in communications, Marketing, Public Relations, or related field.
• 2–4 years of experience in communications, social media, or marketing (healthcare or nonprofit experience preferred).
• Strong writing, editing, and design skills (PowerPoint proficiency required).
• Familiarity with social media platforms and analytics tools.
• Ability to manage multiple projects and deadlines in a fast-paced environment.

• Frequent collaboration with leadership, internal teams, and external partners.
• Regular use of computers, design software, and digital communication platforms.
• Fast-paced, deadline-driven environment requiring the ability to manage multiple projects simultaneously.
• Ongoing interaction with social media platforms and analytics tools to monitor and report engagement.
• Periodic attendance at community events, meetings, or outreach activities, which may involve local travel.

• Ability to sit for extended periods while working at a computer and preparing digital content.
• Frequent use of hands and fingers for typing, designing presentations, and operating standard office equipment.
• Visual ability to review written materials, social media content, and analytics reports.
• Ability to communicate clearly and effectively in person, via phone, and through virtual meeting platforms.
• Occasional standing, walking, bending, or reaching during meetings, presentations, or community events.
• Ability to lift and carry light materials (up to approximately 15–20 pounds), such as event materials or printed resources.

Carex is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected status.

This job description is intended to describe the essential functions of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.