Program Manager

Overview

At Credence, we support mission-critical national security and federal health missions through trusted human expertise and secure, agentic AI. We deliver cutting-edge solutions in AI/ML, enterprise modernization, and advanced intelligence to our defense and health partners. Consistently recognized as a top place to work and named to the Inc. 5000 list for 12 consecutive years, we pride ourselves on servant leadership, collaboration, and high performance.

• Performs day-to-day management of overall contract support operations, involving multiple projects, subcontracts and groups of personnel at multiple locations.
• Responsible for understanding customer priorities and directions, serving as the focal point for all executive-level and below customer interactions, mobilizing Credence corporate and team resources to fulfill all contractual requirements.
• Responsible for the quality and timely delivery of all contractual deliverables, ensuring overall customer satisfaction with Credence services, resulting in "Exceptional" ratings on Contract Performance Assessment Reports (CPARs).
• Monitor team plans and activities, identifying risks and opportunities while proactively taking actions to eliminate or mitigate risks and exploit new opportunities.
• Report status, plans, issues, corrective actions, and results to Credence and the customer, responding effectively to guidance and direction from Credence and the customer in achievement of desired results.
• Consistently staff the program with fully qualified, professional personnel capable of performing the contract tasks while exceeding customer expectations.
• Meet with Credence personnel, teaming partners and the customer to verify individual and team performance, reassigning or removing personnel as necessary.
• Understand the needs of team members and effectively advocate for their needs.
• Maintain current client relationship and identify areas for potential growth and development.
• Develop and manage budget/funding sources for customers and be accountable for delivering against established program goals/objectives.
• Analyze, evaluate, and manage/overcome program risks, and produce program reports for managers and stakeholders.
• Facilitate weekly/monthly program meetings with contracting and customer.
• Technical skills required to write proposals, respond to primary contracting officer letters and develop solutions to meet client requirements.

• Clearance:
  Secret or ability to obtain a Secret
• Bachelor's degree (or equivalent) in a relevant field (e.g., project management, business administration)
• Knowledge of the Air Force organization structure and mission
• Project Management Professional (PMP) or Program Management Professional (PgMP) Certification
• Ten (10) years of demonstrated programmatic experience in support of DoD/Federal customers
• Experience working on DoD/government contracts performing all functional duties independently
• Experience in writing government proposals
• Willingness to travel, if required
• Excellent written and verbal communication skills and able to interact and effectively brief senior-ranking military/government/civilian leadership

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability