RiverScape Team Leader

Position Description

The Team Lead will help ensure the visiting public has a high-quality and safe experience. This position will assist with the day-to-day activities of Five Rivers Metro Parks River Scape rental and concession operations.

To perform this job successfully, an individual must perform essential duties to the expected performance standards. Reasonable accommodations are made as required for persons with disabilities as defined under the Americans with Disabilities Act.

• Oversees the operations of the River Scape Metro Park concessions, retail sales, and equipment rentals.
• Assists with planning daily assignments and securing the equipment and tools needed by site crew to satisfactorily complete assignments.
• Responsible for reconciling the cash draws for the River Scape rental and concession operations.
• Perform and coordinate preventive maintenance on skates, lockers, sand and other rental equipment. Assist with maintaining records related to the operation of River Scape businesses.
• Works with contractors, partners, food concession operators, and Metro Parks staff to accomplish the goals of the organization.
• Serves as lead and has functional supervision over assigned staff.
• Maintains public relations with customers, volunteers, user groups, and general public, and responds appropriately to their concerns and complaints.
• Assists with sales of ice rink rentals, season passes, and helps support ice rink programming.
• Works assigned schedule, exhibits regular and punctual attendance, and works outside of normal schedule as required.

• Provides input into marketing efforts for the Ice Rink, including social and electronic media, and development of promotions.
• Performs other duties as assigned.

• Directly supervises a site crew when assigned. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Plans and delegates work assignments, trains employees, provides guidance and resolves work issues, and ensures work complies with policy and performance standards.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. A combination of appropriate education, training, course work and experience may qualify an applicant to demonstrate required knowledge, skills, and abilities. An example of an acceptable qualification is:

• High School Diploma
• Three years of experience in retail, food services, alcohol sales, or other closely related fields.
• Willingness and ability to work an irregular schedule, including evenings and weekends.
• Prior Supervisory Experience is preferred.
• Must be 21 years or older (requirement to oversee alcohol sales).

The following physical demands are representative of those that are typically performed by an employee while performing the essential functions of this job. These physical demands are not considered to be job qualification requirements, but rather helps identify where and how a reasonable accommodation may be made when an otherwise qualified person is unable to perform the job’s essential duties due to an ADA disability.

The employee regularly stands and walks; and occasionally sits. The employee reaches with hands and arms; balances; stoops, kneels, crouches, or crawls; and frequently talks or hears. The employee frequently uses hands to finger, handle, or feel. The employee regularly lifts and/or moves items up to 50 pounds. Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The employee is frequently exposed to outside weather conditions, extreme cold, and extreme heat. The employee is occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, and vibration. The noise level in the work environment is occasionally loud.

Candidates must successfully complete a criminal background check and drug screening test prior to employment.

Five Rivers Metro Parks is an EEO/AA employer that values diversity in the workplace.