Systems Administrator

Type of Requisition
:
Regular

Clearance Level Must Currently Possess
:
Top Secret/SCI

Clearance Level Must Be Able to Obtain
:
Top Secret/SCI + Polygraph

Public Trust/Other Required
:
None

Job Family
: IT Infrastructure and Operations

Job Qualifications

Skills: Desktop Management, Technical Support, Troubleshooting

Certifications: None

Experience: 5 + years of related experience

US Citizenship

Required:

Yes

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on TS/SCI cleared Systems Administrator joining our team to support our intelligence customer at Wright Patterson AFB in Dayton, OH.

Maintains an organization's computer systems' workflows and is responsible for the upkeep, configuration and reliable operation of computer systems, As a Systems Administrator, you will work closely with both on‑site and remote users to coordinate site visits and upgrades, provide on‑site and remote resolution support for trouble calls, and provide TIER 1/2/3 support of Windows workstations and Windows/Linux servers, including Web servers, network attached storage devices, and stored data in support of business processing requirements.

• Systems administration of desktop and server systems connected to local and wide area networks. Desktop system management responsibilities involving account monitoring, security, Operating System (OS) installation, and other local area system administration related functions.
• Provide support for implementation, troubleshooting and maintenance of IT systems and management of system infrastructure and any processes related to these systems.
• Provide support to IT systems including day‑to‑day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide Tier 1, Tier 2 and Tier 3 problem identification, diagnosis and resolution.
• Provide support for the escalation and communication of status to agency management and internal customers; provide installation of PC hardware, server hardware, and network connections.
• Install/load operating system and application software using Power Shell, PDQ, or MECM (SCCM) software deployment tools.
• Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination therefore.
• Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance.
• Perform software installations and upgrades to Windows operating systems and layered software packages and maintain them in accordance with established policies, procedures, licensing, and service level agreements; evaluation and installation of software/hardware patches and resolution of software related problems associated with COTS/GOTS products.
• Create and follow procedures to maintain and manage multiple linked databases including security, data safety and integrity, disaster recovery, and bulk data import/exports.
• Conduct routine and emergency maintenance of assigned data center or end user equipment.
• Communicate/coordinate scheduled preventive maintenance windows with potentially impacted customers.
• Collaborate and contribute to the development, administration, and testing of backup and recovery plans.
• Ensure systems are secure to STIG guidelines and security patches by reviewing ACAS scans and working with ISSO's to mitigate findings.
• Maintain operational, configuration, and other standard operating procedures (SOPs). Document providing clear working and resolution notes to all tickets and issues worked in a support ticket.
• Verify system availability with existing Enterprise tools.

Requirements:

• Bachelor's Degree and 5+ years of…