RN Clinical Manager - Palliative Care Advanced Illness Management

RN Clinical Manager - Palliative Care Advanced Illness Management

Overview:
Expand Care. Lead with Compassion. Transform Lives. We are seeking a Clinical Manager to join our Advanced Illness Management (AIM) team. This role reports directly to the Director of AIM and is responsible for coordinating and managing the day-to-day business affairs and clinical activities of the AIM and Palliative Care department. The Clinical Manager ensures excellence in clinical care delivery, patient-centered service, and team leadership.

• Coordinate and oversee daily clinical activities within the AIM program, including managing Clinical Coordinators, Nurse Practitioners (NPs), and Registered Nurses (RNs).
• Serve as the primary contact for patient and partner calls, ensuring appropriate and timely follow-up.
• Manage referral processes, admission information, and insurance verification to support timely patient admission.
• Ensure efficient scheduling for Nurse Practitioners, considering geographic and cost factors.
• Monitor visit frequency compliance, risk scoring, and hospitalization tracking to support quality outcomes.
• Coordinate orders for labs, imaging, and DME; track and provide results to NPs and PCPs as appropriate.
• Maintain EMR documentation, medication reconciliation, and provider communications.
• Oversee credentialing documentation and maintain credentialing logs.
• Direct and maintain clinical record systems to ensure compliance with state, federal, and company policies.
• Support interdisciplinary team meetings and coordinate agendas.
• Manage referrals to Home Health and Hospice, ensuring smooth care transitions.
• Foster strong professional relationships with referral sources, patients, families, and community partners.
• Support quality assurance initiatives, performance improvement, and marketing strategies.
• Participate in staff recruitment, onboarding, training, and evaluations.

• Registered Nurse with Home Health, Hospice, or Palliative Care experience preferred.
• Bachelor’s degree in Nursing, Business Administration, or related field required (Master’s preferred).
• Minimum of 2 years of healthcare administration or operations management experience required.
• Certification in Hospice and Palliative Care preferred.
• Strong leadership, communication, organizational, and problem-solving skills.
• Proficiency in Microsoft Office Suite; EMR experience required.
• Reliable transportation, valid driver’s license, and insurance required.

• Competitive Pay
• 401(k) with Company Match
• Career Advancement Opportunities
• National & Local Recognition Programs
• Teammate Assistance Fund
• Medical, Dental, Vision Insurance
• Mileage Reimbursement or Fleet Vehicle Program
• Generous Paid Time Off + 7 Paid Holidays
• Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
• Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
• Free Continuing Education Units (CEUs)
• Company-paid Life & Long-Term Disability Insurance
• Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Join us in expanding access, building partnerships, and transforming care. If you are passionate about patient-centered leadership and palliative care, we encourage you to apply now.

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace

ReqID:

Category:
Clinical Management

Position Type:
Full-Time

Company:
Gentiva / Illumia