Parking Services Representative

Position Summary

Greeting and assisting visitors, issuing permits to the University community, enforcing parking rules and regulations, issuing parking citations, impounding vehicles, and assisting motorists.

Monday - Friday ; 2:30 PM - 11:00 PM

• High School Diploma or equivalent.
• One year experience with customer service and/or public relations.
• Experience working independently.
• Experience effectively dealing with conflict and complaints.
• Effective written communication skills.
• Physically able to perform the duties of the position including stooping, lifting, and walking/standing for hours in all kinds of weather.
• Possess a valid driver's license and operate a vehicle in all weather conditions.

While not everyone may possess all of the preferred qualifications, the ideal candidate will bring many of the following:

• 2+ years demonstrated successful experience with customer service and public relations.
• Prior experience in parking/traffic enforcement in a University setting.
• Ability to make judgmental decisions based on the situation and applicable regulation.
• Ability to communicate clearly and effectively using a two way radio, and face to face with customers.
• Effective interpersonal communication skills.