Administrative Specialist- On Site

Administrative Specialist - On-site

Logan A/C & Heat Services

Dayton, OH 45414

$18 an hour - Full-time

Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio and a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton, and Cincinnati have trusted Logan A/C & Heat Services as their heating and air conditioning company of choice.

We are seeking a dedicated Installation Support Specialist to join our team. This role is essential in ensuring smooth operations for our installation teams and providing excellent customer service to our clients.

This position is based in our Dayton, Columbus, or Cincinnati locations and involves in-office work.

• Answer incoming and outgoing calls to Installers and Comfort Consultants.
• Schedule installations for customers and manage the scheduling calendar.
• Assist with issues and challenges faced by installers.
• Help process installation invoices and manage installer payroll.
• Assist in processing warranties, utility rebates, and sending out permit letters.

• Monday to Friday, 8:30 AM to 5:00 PM.
• Participate in an on-call rotation approximately every 6 weeks, with new hires entering the rotation several months after starting. On-call hours are:
• Weekdays: 5:00 PM to 9:30 PM.
• Weekends: 9:00 AM to 9:30 PM.
• Employees are also required to work at least one holiday per year.

• Ability to handle a variety of tasks and prioritize effectively.
• Strong communication skills for interacting with both customers and internal teams.
• Ability to work independently and manage time effectively during on-call hours.
• Proficiency with computers and the ability to quickly learn new software.

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Paid Vacation, Sick Time, and Holiday Pay

• 401(k) with Company Match
• Profit Sharing

• Bachelor's degree or equivalent plus 1-3 years of related experience
• Knowledge of Word Processing software. Microsoft Excel, Word, and Outlook necessary
• Excellent written and oral communication skills
• Strong organizational and time management skills
• Excellent organizational skills
• Strong problem-solving skills
• Attention to detail necessary

Monday-Friday. This position also has a requirement for a rotating on-call shift.

We look forward to speaking with you about our career opportunities at Logan Services! Logan Services Inc. offers Equal Employment Opportunity to all applicants.