Store Assistant Manager

Overview

About Us:

Are you looking for meaningful work and want to make a difference? Joining the Goodwill team could be a great fit for you. At Goodwill we live and breathe our Core Values of Creativity, Credibility, and Collaboration. We are a mission-integrated organization funded by resalable goods. We help keep donated items out of landfills and provide job readiness training and employment opportunities to individuals with disabilities and barriers to employment.

Position Summary:

Assists the Manager in daily operations. Daily duties include management functions, opening/closing the store, overseeing production and retail operations, providing training, coaching, and performance feedback to staff. Able to assume responsibility for daily operations, including revenue and production goals, employee relations, wage and hour compliance, and administrative duties in the absence of the Store Manager. May be required to move locations within a 25-mile radius of San Diego County.

This role may be associated with the North Country Clearance Center and oversees the Clearance Center Staff and NC Fixed Crew.

Essential Functions Statement(s):

• Assists the Store Manager and/or Operations Manager with daily department operations and ensuring store revenue and goals are met.
• Ensures excellent customer service is provided to customers and donors. Provides product that meets company pricing and quality standards.
• Assists in daily decision making, scheduling, store planning and completion of reports in a timely and accurate manner.
• Maintains the store in a safe, clean and well-organized state with merchandised products.
• Assumes all daily responsibilities in the absence of the Manager.
• Assists the manager in resolving employment relationship issues according to the organization s best practices, culture, core values, laws and regulations.
• Provides leadership, guidance, training and professional development in a positive work environment to motivate staff, increase productivity and achieve departmental goals.
• In collaboration with the Store Manager, responsible for preparing and issuing Annual Performance Evaluations and 5-Minute Goal Setting Conversations, P&Ls, and production and revenue budgets.
• Implements organizational initiatives such as 4DX methodology and Kaizen continual improvement.
• Reports concerns or ongoing issues related to the department and provides feedback on resolution. Performs other duties as assigned or needed.

Skills and Abilities:

Education: High School Graduate or General Education Degree (GED).

Experience: One to two years related experience.

Computer

Skills:

Basic computer skills, e-mail, internet use, Microsoft Word and Excel.

Certificates & Licenses: Must have a CA Driver’s License and driving record acceptable to Goodwill’s insurance requirements.

Other Centers: After Market and NC Clearance Center:
Must be forklift certified and operate pallet jack.

Other Requirements: Ability to operate electronic cash register. Ability to perform simple arithmetic (addition, subtraction, fractions, percentages). Ability to calculate figures and amounts related to cash handling and read and understand sales reports.