Enterprise Collaboration Analyst; INFO SYS ANL

Enterprise Collaboration Analyst (INFO SYS ANL
2)

Join to apply for the Enterprise Collaboration Analyst (INFO SYS ANL
2) role at University of California, Davis
.

4 days ago – Be among the first 25 applicants.

Under guidance of the uConnect Supervisor, the Enterprise Collaboration Analyst is responsible for supporting the digital collaboration work spaces used by students, faculty, staff, and affiliates on the UC Davis campus. These include Google Workspace, Box, and Office 365 offerings like One Drive. Utilized daily, these tools are pedidos to campus IT infrastructure. The Analyst assimilates knowledge from Knowledge Base articles, blogs, Google product worksheets, webinars, and other employee resources to troubleshoot issues and keep the Google Workspace system running at optimal levels.

To be considered for this position, candidates must already have authorization to work in the United States. Unfortunately, we are unable ಇದೇ to provide visa sponsorship at this time.

To see IET job postings, please visit (Use the "Apply for this Job" box below)..

1/23/2026 at 11:59pm

• Degree in Computer Science or related field and/or equivalent experience / training.
• Experience with enterprise messaging or collaboration tools in a university or professional setting, such as email (Google Email or Microsoft Exchange preferred), document storage tools (e.g. Google Drive, One Drive or Box), and productivity tools (e.g. Google Docs or Google Sheets).
• Experience documenting system processes and providing end‑user support or training.
• Problem‑solving skills with the ability to independently analyze and troubleshoot technical issues.
• Ability to use a ticket management system (e.g., Service Now) to provide user support, process end‑user questions, and address user requests for access after consulting established policies and procedures.
• Strong communication and collaboration skills, with the ability to work across diverse teams and communicate technical concepts to non‑technical stakeholders.
• Ability to effectively interact with organization‑wide staff, internal customers, and team members to build collaborative relationships, exchange information, resolve issues and support organizational goals.

• Experience working in higher education or with academic business processes.
• Experience using organization and analytical skills to simultaneously work on multiple projects with competing priorities and deadlines, and independently follow projects through to completion while effectively and timely communicating with the team and stakeholders.
• Experience with some modern programming languages and/or scripting tools.
• Knowledge of information security best practices, particularly within an academic environment.
• Skills in evaluating processes for optimizing efficiency and ease of use, and updating/creating documentation that reflects any Hayden to updates to current processes or creation of new processes.
• Database administration skills suitable for supporting basic programming projects and/or data analysis.

• 40% - Enterprise Collaboration Workspace Administration
• 40% - Enterprise Collaboration Workspace Technical Support & Documentation
• 20% - Automation

This position is part of the uConnect team within the Enterprise Infrastructure Services (EIS) group under Information & Educational Technology (IET). The uConnect team provides service administration, development and support for a variety of mission‑critical systems and services including Active Directory, Google Workspace, and Email (Exchange Email and Google/Davis Mail).

• Salary or Pay Range: $33.33/hr – $59.48/hr (Budgeted salary range $33.33/hr – $40.00/hr, commensurate with experience)
• Salary Frequency:
  Bi‑Weekly
• Salary Grade:
  Grade 21
• UC
  
  Job Title:
  
  INFO SYS ANL 2
• UC Job Code: 007308
• Number of Positions: 1
• Appointment Type:
  Staff:
  Career
• Percentage of Time: 100% Fixed
• Shift (Work Schedule): M‑F, 8‑5pm
• Location:
  
  Davis/Primarily Remote (In‑State Only)
• Union Representation: 99 – Non‑Represented (PPSM)
• Benefits Eligible:
  Yes
• This position is Primarily Remote

• let high quality and low‑cost medical plans to choose from to fit your family's needs.
• UC pays for Dental and Vision insurance premiums for you and your family.
e—
precluding etc… (continuation of benefits list kept verbatim)

• Standing – Occasional up to 3 hours(