Dining Floor Supervisor

Overview

The Pines at Davidson is hiring a Dining Floor Supervisor. The Dining Floor Supervisor ensures that Pines' high standards of food and service are upheld, focusing on delivering exceptional service to residents. The role supports both full-time and part-time positions.

We offer competitive pay and benefits on a beautiful campus with a family atmosphere.

The Pines at Davidson is a premier continuing care retirement community serving seniors who are living their best lives in a supportive and comprehensive residential and healthcare care setting. From our fitness room with heated swimming pool to our social activities to our multiple dining options for residents, The Pines is a place where you will be proud to work alongside our many dedicated top-of-the-industry team members.

We offer a comprehensive benefits package, including health insurance, paid time off and more for full-time team members.

• Develop and implement operational procedures for front-of-house team members to guarantee consistent and exemplary service across all dining venues.
• Train team members to meet service goals and enhance resident satisfaction, ensuring all dining experiences align with our high-quality service expectations.
• Monitor team performance, manage labor efficiently, and ensure seamless operations by working alongside team members during daily operations.
• Supervise team members and operations across all non-bar dining venues.
• Communicate roles and responsibilities to service staff effectively through both individual and group settings.
• Complete end-of-day reports for Leadership Staff.
• Conduct pre-shift meetings with service staff to align on objectives and service expectations.
• Maintain a continuous presence by working alongside team members during service.
• Attend required meetings with the Dining Team and Pines Leadership.
• Inspect and enforce uniforms standards to ensure uniforms are proper, clean, and consistent.
• Address and resolve resident or team member concerns promptly and follow up on concerns with the Food and Beverage Manager.
• Assist in maintaining monthly/quarterly inventories and par-levels for purchasing.
• Manage inventory of dining room items such as silverware, glassware, and table service needs.
• Ensure compliance with all local and state laws, as well as Pines policies and procedures.
• Adhere to and promote safety, accident, and emergency policies and procedures.
• Perform additional assignments and projects as required by the Food and Beverage Manager.

• Minimum two years’ experience in a Dining Services or Hospitality Equivalent role preferred.
• Strong customer service orientation, leadership ability, organizational skills, and ability to respond with critical thinking to changing conditions required.
• Deep understanding of the Food and Beverage Industry and current trends.

• Required to stand for long periods, walk and climb stairs, balance, stoop, kneel, bend, stretch and twist or reach.
• Push, pull, or lift up to 50 pounds.
• Continuous repetitive motions.

• Work in an environment with significant heat, cold, humidity and noise.

• Health insurance
• Dental Insurance
• Vision Insurance
• Retirement 403(b)
• Long Term Disability insurance
• Paid time off
• Life Insurance
• Free Parking