Software Test Engineer

Software Test Engineer, Power Tools & Lifting

Location:

Remote - Midwest Region - WI, IN, MI and IL.

Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission‑critical flow creation and life science technologies—from compressors to precision handling of liquids, gases, and powers—to increase industrial productivity, efficiency, and sustainability.

Supported by over 80+ brands, our products are used in various end‑markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we’re driving growth with an entrepreneurial spirit and ownership mindset. Learn more at  and join us to own your future.

The Software Test Engineer plays a pivotal role in ensuring the quality and reliability of Precision Fastening Tools and Controllers by conducting comprehensive system testing on both legacy and new products. This position is integral to upholding our commitment to excellence and enhancing customer satisfaction across our product lines. In this capacity, you will focus on rigorous testing of existing and newly developed products to verify performance, functionality, and adherence to specifications.

You will also reproduce and characterize customer‑reported issues, collaborating closely with life cycle engineering and field teams. Support Ingersoll Rand’s mission to “Make Life Better” by contributing to the continuous improvement of our engineering processes and product offerings.

• Develop and execute test cases for legacy and new products, ensuring they meet specifications and quality standards. Update test plans and implement automation to improve testing efficiency.
• Reproduce and characterize customer issues, facilitate root‑cause analysis, and create test cases to verify fixes. Collaborate with development to ensure timely and effective resolutions.
• Work with the service team to understand and resolve customer issues, providing technical support as needed. Analyze customer feedback to identify and address recurring problems. Travel to customer sites to understand use cases and environments, install software, and characterize problems.
• Prepare and maintain test documentation, including plans, cases, and bug reports. Communicate test results and updates clearly to stakeholders.
• Contribute to enhancing testing processes and methodologies.
• Stay updated on industry trends to apply best practices and innovative techniques.
• Work with product managers and engineers to understand product requirements and provide feedback. Support and mentor junior team members as needed.

• Bachelor’s Degree in Computer Science or equivalent.
• 5+ years in hands‑on system testing of products connected over TCP/IP networks.
• 5+ years of experience working with external customers.

• Strong analytical and problem‑solving skills with experience in problem characterization and facilitating root‑cause analysis.
• Ability to create clear test documentation and effectively communicate results.
• Proven collaboration in cross‑functional teams and agile environments.

• Solid understanding of SDLC and STLC.
• Knowledge of Zigbee or 802.15.4 communication testing.
• Ability to apply knowledge of electrical, mechanical, and software engineering while testing a product.
• Knowledge of Fieldbus or MES tool protocols.
• Experience in testing companion mobile applications for devices with BLE or Wi‑Fi.
• Experience with automated testing techniques.
• Experience installing, upgrading and running software on Windows and Linux.
• Expertise in black‑box testing of software functionality and serial, BLE, and Wi‑Fi communication in products.
• Expertise in testing remote (web browser) and local (on‑product) user interfaces.
• Expertise in measuring and testing product performance.
• Skilled in requirements analysis and test case development.
• Comprehensive use of bug‑tracking tools (like JIRA) for defect management.

Remote‑Based…