Service Advisor

If you want to join a leader in the industry, please submit your cover letter and resume in confidence by email or fax .

Employer Name: Young's Equipment Inc. Regina

Young's Equipment Inc., southern Saskatchewan's largest Case IH agricultural equipment dealer is looking for a Service Advisor to join our team in Davidson. We focus on delivering exceptional customer service to a thriving agricultural community across our nine locations. Well‑established and family owned, Young's Equipment is continually growing.

• Enjoy a casual and fun working environment, with a great group of co‑workers.
• Full benefits package, including health, dental, life, disability, critical illness, an employee and family assistance program and pension plan.
• On‑going training and support.

• Respond to various inquiries and requests via telephone and email daily, communicating with internal employees and external business or service partners.
• Open work orders, and prioritize and schedule work for technicians.
• Manage all administrative aspects of the workorder process.
• Charge out work orders to the customer and internal in a timely, profitable manner.
• Prepare warranty work orders for Warranty Administrator when required.
• Provide backup support for payroll when required.
• Maintain regular communication with customers regarding ongoing changes, delays, or additional work needed.

• Previous mechanical experience or mechanical aptitude would be considered an asset.
• An ideal candidate would possess mechanical experience, extensive customer service skills, excellent communication skills both oral and written.
• Strong administrative and computer skills required (Outlook, Word, Excel).
• Exceptional attention to detail.
• Must be able to lift 50 pounds or less occasionally.
• Must be comfortable walking, sitting, climbing stairs, etc. while performing duties.
• Must work overtime and weekends as scheduled and requested.
• Experience in PFW/CDK business systems would be considered an asset.