More jobs:
Customer Service Advisor
Job in
Daventry, Northamptonshire, NN11 4BS, England, UK
Listed on 2026-02-09
Listing for:
Pimlico Banks Recruitment
Contract
position Listed on 2026-02-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, CRM System
Job Description & How to Apply Below
Daventry Job Type: Contract (3 months) good chance of permanent Working Pattern:
Hybrid 4 days office-based, 1 day from home
Start Date:
Immediate start available We are recruiting a Customer Service Advisor to join a small, friendly team in a busy but supportive customer service environment. This is not a large call centre. Youll be part of a close-knit team, handling customer queries, processing orders, and working with a CRM system to deliver a high standard of service.
Key Responsibilities Handling inbound customer calls and email enquiries Processing customer orders accurately using a CRM system Managing customer queries from initial contact through to resolution Updating CRM records and customer information with a high level of accuracy Learning detailed product knowledge to confidently support customers Working closely with colleagues to ensure smooth day-to-day operations About You Previous experience in customer service, call centre, or order processing Confident using a CRM system or similar customer databases
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