Residential Officer

Overview

Enforces safety and security standards of a residential facility. Effectively communicates with offenders, giving clear and complete instructions. Gives explanations of policies, procedures, and outlines expectations in a detailed and understandable manner. Talks to offenders about personal issues and need areas. Addresses Risk Needs Responsivity through use of Core Correctional Practices in communication with clients. Regularly observes clients' behavior and communicates observations and perceptions, verbally and/or in writing, with co-workers, clinical staff and supervisors to enhance an effective team approach.

Regularly determines and documents the whereabouts of each client. This includes conducting eye counts within the facility and telephone or site checks outside the facility. May be required to transport offenders to and from work and appointments according to district policy. Consistently enforces procedures and monitors clients  behavior to ensure compliance with the work rules of supervision. Discusses rule violations and addresses inappropriate behavior with clients in a fair and consistent manner.

Performs pat downs of clients entering the facility to ensure no contraband is being brought into the facility. Also conducts searches in other areas of the facility and may be required to search visitors. Identify and confiscate contraband and follows departmental procedures on disposal and chain of evidence of contraband. Recognizes and responds to potentially dangerous behavior and acting out by utilizing good verbal de-escalation skills and, if necessary, uses the least amount of force necessary to gain control of the situation.

Seeks assistance from local law enforcement if the situation is not de-escalating. Conduct urinalysis and Breathalyzer testing on all offenders according to district policy. Updates ICON generic notes for each offender, collect and receipt into ICON banking each clients  pay check or outside funds, disburse weekly residential refund checks to clients. Monitors the clients  use of prescription and over the counter medications.

Assists in the kitchen as needed, monitor sack lunches/hot plates for clients leaving/ returning to/from work after normal kitchen hours.

Work Schedule:

2nd shift or 3rd shift (depending on current openings)

• Team-oriented, positive work environment
• Excellent affordable benefit package
• Paid holidays plus vacation and sick time
• Iowa Public Employees  Retirement System (IPERS) retirement plan
• Optional retirement savings 457 plan with employer contributions
• Employee discount programs

• Self-driven
• Flexible and open to change
• Ability to maintain confidentiality
• Attention to detail
• Strong organizational skills
• Ability to collaborate
• Positive attitude

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization.

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Graduation from high school, GED, or equivalency.