Route Sales & Service Technician Level I

Overview

Role:
Route Sales & Service Technician Level I  are looking for a route sales & service level I technician who has a passion for the customer and life safety. The ideal candidate loves people, is sales oriented, and can perform inspection, installation, testing, service, and repair on fire extinguishers, exit/emergency lights, and kitchen hood suppression systems. This includes confirming compliance with applicable life-safety and fire-safety requirements as mandated by standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and the expectations and requirements of the company.

This is a fast paced and demanding role with high visibility within the company.

Perform inspection, testing, service, and repairs as required for fire extinguishers, exit/emergency lights, and general life safety products. Learn pre-engineered suppression systems and related services and repairs as mandated by Standards and codes, manufacturers requirements, federal, state and local ordinances, customer requirements, and company procedures. Troubleshoot and perform service and repair of life safety systems. Record and document all inspections, repairs, discrepancies, and recommendations either electronically or manually.

Maintain a positive relationship with the customer and coordinate follow-up, quotes, questions, or concerns. Maintain vehicle and equipment in a clean, stocked, and safe condition. Evaluate customer sites for additional equipment and services. Work in compliance with the companys safety program. Discuss deficiencies noted with customers, explaining the problem and its resolution. Some locations may require work on nights, weekends, and/or holidays.

May be comfortable with heights, working on ladders or lifts, or in confined spaces.

• 90 days of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
• Ability to calculate basic math including fractions, decimals and percentages
• Ability to understand and operate basic computer functions and software such as Windows, Word, Apple iOS, Android, and Outlook; must learn and use industry-specific devices and software
• Must currently have a valid U.S. driver s license

• 90 days – 1 year of experience training on or working a route in fire protection with a concentration in extinguishers, e-lights, and general life safety products
• Training and experience working on kitchen hood and pre-engineered suppression systems

• Hourly rate starting at $21; compensation is based on experience and certifications
• Level up training program
• Education & Certification reimbursement program
• Referral bonuses starting at $1,000 per referral
• Comprehensive medical plan options, including dental and vision
• 401K plan with company match
• Generous paid time off, paid holidays, and paid parental leave
• Management opportunities
• Opportunities for overtime with incentives
• Company giveaways
• Opportunities for community service and charity involvement
• Work at a mission-driven company, focused on people
• Continued growth and expansion into new markets and products and services

Overtime may be required, and the number of hours may vary based on work location. May be exposed to varied work environments from hot to cold temperatures and exposure to dust. Occasionally asked to travel overnight to a customer location. Must be able to lift up to 50 pounds occasionally. Frequent lifting and carrying of toolboxes, equipment, parts, tools, and supplies.

Frequent ladder climbing and checking, pulling wire, etc. Walking, stooping, bending, crouching, kneeling, and raising hands overhead. Driving is required and the amount of time driving may vary. Required to wear PPE for this position in safety standards.

EEO employers: M/F/disability/protected veteran status. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Information Technology
• Industries:
  Public Safety