Automotive Mobile Diagnostic Technician

Job Summary

Protech Automotive Solutions is looking for a highly talented, dedicated and quality‑focused Mobile Diagnostic Technician to perform all‑purpose duties, which may include, but not limited to: applying technical knowledge to assist customers, answering inbound and outbound phone calls in support of Autel scanning unit, answering technical questions relating to the scanning procedures of the Autel unit, and conducting research to understand, explain, and resolve technology issues on the vehicle.

• Apply technical knowledge to assist customers.
• Answer inbound and outbound phone calls in support of Autel scanning unit.
• Answer technical questions relating to the scanning procedures of the Autel unit.
• Conduct research to understand, explain, and resolve technology issues on the vehicle.

• Medical, dental, and vision coverage from day one.
• Paid weekly employment.
• Access to industry‑comparable 3M Repair Products.
• Paid vacation and holidays from day one.
• Career growth opportunities – internal promotion.
• Paid skilled trainings and certifications – I‑CAR and ASE.

• 2+ years of prior experience as a diagnostic technician required; I‑CAR & ASE certifications preferred.
• Must currently have or be willing to obtain proper tools to successfully complete job duties.
• Must be able to pass all pre‑employment screenings, including background checks.

• Minimum age requirement of 21+ years.
• Ability to do consistent physical activity – reach below and above shoulder level, kneel, bend, squat, and lift objects over 50 lbs.
• Ability to read and understand instructions, written estimates, and work orders.
• Effective verbal and written communication skills.
• Ability to work through competing priorities and adapt easily to a fast‑paced environment.
• Ability to provide personable, friendly customer service to internal and external customers.

Entry level

Full-time

Management and Manufacturing

Vehicle Repair and Maintenance

Caliber is an Equal Opportunity Employer.