Civil Rights Mediator | On-Call​/Temporary

Job Overview

The Davenport Civil Rights Commission is the employer for this position.

The Part‑Time Civil Rights Mediator provides professional mediation services to assist the Civil Rights Commission in resolving complaints of discrimination. This position is responsible for facilitating equitable resolutions between parties, promoting understanding of civil rights laws, and supporting Commission enforcement objectives. The role is on‑call/temporary, scheduled as needed to respond to cases requiring mediation.

• Conduct civil rights mediations between complainants and respondents to achieve mutually agreeable resolutions.
• Prepare for mediation sessions by reviewing case materials, background documentation, and applicable statutes or regulations.
• Facilitate dialogue in a neutral, culturally responsive, and trauma‑informed manner.
• Assist parties in understanding civil rights laws, processes, and potential outcomes of mediation.
• Document mediation sessions, agreements, and outcomes, and submit reports to the Commission or supervising staff.
• Provide recommendations to the Commission or senior staff regarding systemic issues identified through mediation cases.
• Maintain confidentiality and impartiality in all interactions with parties.
• Collaborate with Commission staff, legal counsel, and community partners to support timely and effective resolution of complaints.
• Participate in training or professional development related to civil rights, mediation techniques, and cultural competency as needed.

• Bachelor’s degree in law, social sciences, conflict resolution, or a related field.
• Minimum of two years of professional experience in mediation, dispute resolution, civil rights, or related professional practice.
• Demonstrated knowledge of civil rights laws, principles of equity, and dispute resolution processes.
• Experience working with diverse populations and applying culturally responsive, trauma‑informed approaches.

• Juris Doctor (J.D.) or advanced degree in conflict resolution, law, or related field.
• Certification or formal training in mediation or alternative dispute resolution (ADR).
• Bilingual skills (Spanish, Vietnamese, or other languages relevant to the community).
• Knowledge of civil rights legislation, regulations, and complaint processes.
• Skilled in mediation, conflict resolution, and negotiation techniques.
• Strong interpersonal, communication, and active listening skills.
• Ability to remain impartial and professional in sensitive or high‑conflict situations.
• Proficiency in documenting proceedings and preparing clear written summaries.
• Ability to manage time effectively in an on‑call, flexible work schedule.

This position is on‑call and does not guarantee a set number of hours. Mediators are expected to provide services as requested and must have reliable transportation to attend sessions at various locations.