Resident & Family Services Coordinator; RN

Resident & Family Services Coordinator (RN)

Elmore Place, 4500 Elmore Ave, Davenport, Iowa, United States of America

Posted Monday, January 26, 2026 at 5:00 AM

RESIDENT & FAMILY SERVICES COORDINATOR (RN)

Senior Star is seeking an exceptional leader and passionate senior living care provider for the Assisted Living community at Elmore Place!

Required On Call and MOD Rotation

ESSENTIAL FUNCTIONS:

• Responsible for the Oversight of Care and Ensures, the Assisted Living community operates at the highest level:
• Develops and maintains strong, positive working relationships with care associates, physicians, residents and families.
• Ensures accurate and timely completion of assessments and guides daily resident care and services in accordance with physician orders, care plans, standards of care and practice and resident-centered goals and preferences.
• Maintain environments that promote feelings of safety, security, and overall well-being for residents within all areas of the community.
• Maintain a positive social model resulting in a homelike environment where residents’ needs are exceeded, and all associates participate in all-day programming and engagement with residents.
• Responsible for the Oversight of Assisted Living team and for Creating an Amazing Workplace Culture for all:
• Create a positive workplace for all associates, and recruit and retain an exceptional care team.
• Supervise, direct, lead, and nurture personal/professional growth of all Memory Care associates.
• Train associates and model expectations for all-day purposeful, meaningful engagement with residents, as well as train and model expectations for resident’s successful Activities of Daily Living (ADL) and dining experience.
• Oversight of all aspects of Assisted Living , including care planning meetings, family and associate satisfaction, quality assurance and performance improvement, performance reviews, assistance in coordinating resident services, and assists with Leasing and Marketing efforts.

IDEAL CANDIDATE’S SKILLS &

EDUCATION:

• Required 1-2 years of leadership experience
• As a minimum requirement, qualified candidates must have a valid Iowa RN certification.
• 1-2 years’ experience in senior living
• Able to and demonstrated success in effectively leading, inspiring and supervising a diverse employee work group; passionate, inclusive leader and manager who believes that their associates are their #1 priority.
• Excellent written and verbal communication skills and professional demeanor.
• Has sufficient computer skills; is tech-savvy or a very quick learner of computer skills to ensure efficient performance with all computer- and technology-based systems; experience with EHR interface preferred.

Elmore Place, 4500 Elmore Ave, Davenport, Iowa, United States of America