Claims Advisor
Job in
Davenport, Scott County, Iowa, 52800, USA
Listed on 2026-01-22
Listing for:
The Strickland Group
Full Time
position Listed on 2026-01-22
Job specializations:
-
Customer Service/HelpDesk
-
Insurance
Job Description & How to Apply Below
Be the Advocate Clients Rely On — Become a Claims Advisor
Are you empathetic, detail-driven, and skilled at navigating complex situations? As a Claims Advisor
, you’ll guide clients through the claims process with expertise, care, and confidence—ensuring they feel supported every step of the way.
- 📝
Claims Management – Provide hands‑on support throughout the entire claims lifecycle, from initial reporting to resolution. - 💬
Client Advocacy – Act as the key liaison between clients, insurers, and internal teams—offering proactive communication and peace of mind. - 🔍
Problem Resolution – Investigate claims issues, identify solutions, and elevate when needed to ensure swift and fair outcomes. - 📊
Documentation & Reporting – Maintain detailed records and prepare accurate reports to support claims analysis and compliance. - 🤝
Collaborative Partner – Work cross‑functionally with underwriting, risk advisors, and service teams to improve the client experience.
- ✔ Experience in claims handling, insurance, or customer support roles
- ✔ Strong problem‑solving and critical‑thinking skills
- ✔ Empathy and communication finesse under pressure
- ✔ Organizational and multitasking abilities
- ✔ Familiarity with claims systems and regulatory requirements
- ✅ You are the calm in a client’s storm
- ✅ You ensure timely and fair outcomes
- ✅ You uphold trust in every interaction
- ✅ You bring clarity when clients need it most
Guide. Support. Resolve. Be the Claims Advisor They Can Count On.
If you're passionate about client care and thrive on resolving issues with precision and empathy—this is your moment.
👉
Step into a role where your impact is immediate and meaningful. Let’s get started.
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