Business Analyst

Description

Are you ready to make a real impact? We’re seeking a talented and driven Business Analyst to join our dynamic team! If you’re passionate about collaborating with cross-functional teams, solving challenges, and driving business transformation, this is the opportunity you've been waiting for.

At our company, we believe in putting people first—our employees, our customers, and our community. Our mission is to deliver innovative solutions that empower our clients and elevate industry standards. We foster a supportive, inclusive environment where learning never stops and every voice matters.

As a Business Analyst, you’ll collaborate with clients, define business cases, translate complex technical information into clear business language, and map out processes that lead to meaningful improvements. You’ll engage with stakeholders across Sales, Delivery, and Engineering, gathering requirements, driving consensus, and ensuring that our solutions deliver maximum value. Each day brings new challenges, opportunities to learn, and the satisfaction of seeing your work make a difference.

• Work closely with teams to identify and analyze business needs
• Document requirements and map processes using flowcharts and structured methods
• Translate business needs into technical specifications and vice versa
• Measure impact using KPIs and success criteria in partnership with the PMO
• Drive consensus and manage priorities among stakeholders
• Apply data-driven decision-making and root cause analysis to solve problems

• Bachelor’s degree in Business Administration, Information Technology, or related field
• Minimum 5 years' experience as a Business Analyst, Systems Analyst, or Consultant
• Background in IT services, Managed Service Provider (MSP), or custom software development preferred
• Exceptional communication and analytical skills
• Proven ability to manage competing priorities and work with cross-functional teams
• Certifications are a plus—and we’ll help you earn more!

We invest in your future with ongoing training, certification programs, and a culture of continuous improvement. As a Business Analyst on our team, you’ll be empowered to grow your skills, expand your network, and advance your career—because your success is our success.

Compensation is based on experience. If you’re ready to thrive as a Business Analyst and make a real impact, apply today!