Receptionist, Administrative​/Clerical

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Position Summary

The Receptionist is the first point of contact of the business. S/he is responsible for providing world‑class service in the forms of communication in-person, by email, and phone to all Fair Oaks Farms contacts, i.e. customers, employees, applicants, etc. while complying with the established policies and procedures of the organization.

• Professionally administer all incoming calls.
• Ensure phone calls are redirected accordingly.
• Take and retrieve messages for various personnel.
• Provide callers with information such as company address, directions to the company location, company fax numbers, company website, employment opportunities, and other related information.
• Greet and direct visitors in a professional, friendly, and hospitable manner.
• Open and close visitor area (locking doors, closing blinds, turning off lights).
• Type memos, correspondence, reports, and other documents.
• Coordinate the pick‑up and delivery of express mail services (Fed Ex, UPS, etc.).
• Execute a variety of clerical duties.
• Record and relay messages to associates when they are unavailable.
• Accurately sort and categorize incoming mail from regular mail, priority mail, packages, and their intended recipients.
• Process invoices received in the mail, alphabetize them, and apply any necessary stamps for accounts payable.
• Procure office supplies for various departments within the company.
• Ensure office equipment, i.e. printers, are working properly; seek technical assistance when needed.
• Manage the inventory and replenishment of lunchroom supplies across all plants.
• Keep storage areas and office kitchen areas organized and well‑maintained.
• Assist with monitoring company credit card usage, reviewing statements, and reconciling transactions to maintain accurate and up‑to‑date records.
• Review and verify provider bills and invoices for accuracy.
• Handle sensitive or confidential items with discretion and in accordance with established security and confidentiality protocols.
• Execute various administrative tasks as required.

• Attention to detail
• Ethical conduct
• Thoroughness
• Bilingual in English and Spanish required
• High school diploma or its equivalent
• Excellent interpersonal and communication skills
• Strong customer service orientation
• Prior experience at least 6 months
• Basic computer skills
• Self‑motivated and able to work independently
• Reliable, responsible, and punctual
• Friendly, warm, personable
• Takes direction and responds to feedback well
• Solution‑orientated

Work is performed in a manufacturing and office environment. The noise level is usually moderate. Must be able to lift 50 lb and have knowledge of computers and be proficient in Word and Excel.

Fair Oaks Foods assures equal employment opportunity in all its hiring and employment policies and practices, which include all aspects of employment, such as recruiting, hiring, promotions, transfers, demotions, layoffs or terminations, compensation, benefits, training, company-sponsored education, social and recreational programs or events, and all other terms, conditions, and privileges of employment. These policies and practices are administered without regard to “legally protected categories” such as: race, color, religion, national origin, age, gender, disability, marital status, veteran status, sexual orientation or sexual orientation, pregnancy status or medical conditions related to childbirth, and/or any other factor protected by law.

Entry level

Full‑time

Administrative

Food and Beverage Manufacturing